Data Entry Customer Service

Mashelle Rucker

Cell Phone: 404-***-**** E-mail: **********@*****.***

Objective: Seeking a challenging position that will allow me to utilize my experience in performing Customer Service, Clerical and Clinical skills.

Education

George High School

1986-1990

Skills

Atlanta, Georgia

• Data Entry

• Cashier

• Accounts Receivable

• Customer Service

• Microsoft Office Suite

• Medical Terminology

• Insurance Verification

• EMR

• 10-key

• HIPAA Rules and Regulations

Experience

2018-Present Decatur, Georgia

Rucker Realty Investment, LLC

Customer Service/ Data Entry

• Entering customer and account data from source documents within time limits.

• Compiling, verifying accuracy and sorting information to prepare source data for computer entry.

• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

• Answer customer calls and update accounts.

2007-2015 Atlanta, Georgia

Emory Healthcare

Insurance Specialists II/ Medical Records

• Performed clerical functions for patient billing.

• Responsible for verifying insurance benefits and patient’s financial responsibility.

• Contact patients regarding financial obligations.

• Document activity in the patient account.

• Compiled medical charts/records for insurance purposes. 2004-2007 Atlanta, Georgia

Air Products Seating & Mobility

Cash Application Specialist

• Process and reconcile account receivables and remittances

• Address payment issues and other discrepancies

• Create regular reports to accurately track financial information

• Process payments

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