JOANN BOHONIK

West Middlesex, PA ***** 1-724-***-**** ad4xm5@r.postjobfree.com

Dedicated to efficiently organizing and directing dining services at Shenango on the Green and its facilities. Familiar with applicable standards and regulations for food services. Quality-driven, attentive and focused on maximizing team performance, food quality and work efficiency. Successful history of leading streamlined and efficient operation within guidelines. Performance-minded and team-oriented with hands-on approach.

Reducing Waste

Resident Satisfaction

Service Quality Standards

Employee Performance Evaluations

Attention to Detail

Food plating and presentation

Menu planning

Catering Services

Managing Deliveries

Payroll Submission

Teamwork and Collaboration

Special Requests

Director of Dining Services, 06/2020 - 06/2023

Cura Hospitality – 238 South Market Street, New Wilmington, PA 16142 Hired, trained and directed 20–26-person team of dining services professionals. Verified prepared food met standards for quality and quantity before serving to customers. Monitored food production and corrected issues in preparation, portioning or other areas Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Trained staff on proper cooking procedures as well as safety regulations and productivity strategies. Supervisor/Clinical Dietetic Technician, 06/2015 - 06/2020 Cura Hospitality – 238 S. Market Street, New Wilmington, PA 16142 Developed and maintained accurate nutrition records and databases. Screened and monitored for change in nutrition risk status in hospitalized patients. Developed and implemented protocols related to nutrition care. Educated patients and families on nutrition management. Clinical Dietetic Technician, 01/2014 - 06/2015

Lutheran Senior Life – Beaver Falls, PA

Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices. Developed and maintained accurate nutrition records and databases. Participated in medical staff meetings and other committees related to nutrition care. Educated patients and families on nutrition management. Dining Room Supervisor, 08/2011 - 01/2014

Cura Hospitality – 238 S. Market Street, New Wilmington, PA 16142 Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.

Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.

Trained, managed and scheduled dining staff, distributing hours and assignments to leverage strengths of individual team members. Coordinated kitchen activities with front-of-house staff for seamless service. Associate of Applied Science: Dietetics, 08/2011

Youngstown State University - Youngstown, OH

3.2/4.0 GPA

Bachelor of Science: Hospitality And Tourism Management, 12/2009 Robert Morris University - Coraopolis, PA

3.1/4.0 GPA

Associate in Specialized Technology: Culinary Arts, 09/2006 Pennsylvania Culinary Institute - Pittsburgh, PA

3.7/4.0 GPA

Academy of Nutrition and Dietetics - June 2023 - 2028 ServSafe Certification Training - 5/25/22 - 5/25/2027 August 2010 - Participated in the launch of "Chefs Move! to Schools" at the White House hosted by Michelle Obama PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

CERTIFICATIONS

ADDITIONAL INFORMATION

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