Customer Service Support

CINDY MAE B. BAILON

+63-953*******)

Home address: Blk2 Lot 17 Sampaloc st, Fifteen Blessing ville HOA Nagpayong ll Pinagbuhatan Pasig City (1609) email: ***********@*****.***

Skills:

• Office Administration

• Record & Database management

• Cook

• Trainer

• Telco

• Cashier

• Inventory

• Investigator (Credit)

Summary:

• Reviewed Credit Application and Conducted Background Investigation

• Assigned to different Accounts

• Verified Employment Status and Account Checking

• Maintained Accurate Customer files performing Calls

• Spoke with Customer to validate customer statement on credit Bureaus

• Input Information in Computer for Supervisor to be able to base Credit to be Given

• Customer Service, Phone Entry, Credit and Mortgage Knowledge

• Operates cash register and receives payment from the customer and provide change

• Training and Supervising New Employee

• Provided dynamic operational and customer support such as restocking, organizing product displays to maintain facility cleanliness.

• Maintained comprehensive knowledge of company products, labelled, and stacked neatly to effectively address customer needs and inquiries on a first in first out basis (FIFO)

• Keeps the counter and dining area neat and clean.

• Sweeps and mops the floor regularly.

• Restocks napkins, straws, lids, and other supplies in the dining area.

• Tallies orders served and amount of cash received.

• Handles bank transactions for the restaurant.

• Inventories supplies and goods with supervising manager, when necessary.

• Responsible for handling transactions such as collecting money, invoices, and purchasing materials.

• Managing the general housekeeping chores and running errands. preparing / cooking meals.

• Tutoring

• Checking Vital Signs and Assisting nurse staff when necessary

• Observing and Monitoring and Recording patient data EMPLOYEMENT HISTORY ADDRESS YEAR ATTENDED

Puregold Manila, Philippines March 13, 2022- January 15,2024 Cashier

Security Bank Manila, Philippines March 2021 – Jan 2022 Credit Analyst/ Telco

Domestic Worker Hong hum Hongkong June 2018 – Aug. 2020 Jollibee Manila, Philippines Aug. 2016 – Jan. 2017 Cashier

Sales& Marketing

Party Host Assistant

Crew Trainor

Chowking Manila, Philippines Apr. 2016 – Aug.

2017

Cashier

Jollibee Catanduanes, Philippines Aug. 2013 – Dec. 2015 Cashier

San Miguel Rural Health Center Catanduanes, Philippines May 2013 – Nov. 2013

Administrative Staff Nov.

2013– Apr. 2014

Education: Diploma in Midwifery 2008– 2010 Laguna, Philippines Certificates: NC II 2018- Manila, Philippines

Trainings Attended: Related Learning Experience, Birth Control, Early Childhood Care First Aid, Training the Trainers, Korean Language Training, Domestic Work (NCII), Primary Health Care, Leadership Training, ROTC training, Citizen Army Training, Assertive Communications, First Aid, Training the Trainers, PERSPECTIVE, Handling Conflict

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