Sheena Albert

*** ******* **. *** *

Lewiston, ME 04240

207-***-****

ad4xer@r.postjobfree.com

Work History

Unity Environmental university 08/25/2021-Current

Contractor through Bonney Staffing-8/25/2021-1/2/2022

Integrated Enrollment Specialist 08/25/2021-03/03/2022

Data Entry

In charge of the email boxes

Evaluate College Transcripts

Process donation Gifts

Process College Applications-When needed

Help answer the phones

Make and print Diplomas

Send outgoing transcripts electronically

Make and mail out acceptance letters

Help take care of incoming mail

Send emails through a website called Constant Contact

Financial Aid Specialist 03/06/2022-Current

Help run the email box

Answer phone calls

Help with Return to Title IV

Cleared Unusual Enrollment and Overpayments

Took care of mail

Aid Take Down

Checksforless.com 11/16/2020-07/28/2021

Billing Processor

• I process payments on the orders

• I help answer emails

• I put check payments in our payment system

• I go through orders to make sure that none of them are fraud

• I cancel orders that have been declined for 7 business days

I make outbound calls to customers with declined payments before I cancel their orders.

*I went through Bonney Staffing for this position in August of ‘20, and was officially hired by the company in November of that same year.

Kindred Healthcare-01/07/2019-07/13/2020

• I take care of billing data entry work.

• I help with scheduling physical and occupational therapists.

• I get insurance claims done by 9AM every morning.

• I file documents in patients’ files.

• I am an administrative assistant for our rehab program director

Northeast Bank 10/02/2017-01/03/2019

• I take inbound calls from customers, third party, and fellow employees.

• I help customers and other employees with CSR/teller type task.

• I scan documents and index them into one of our programs.

• I do outbound calls to customers regarding their online banking, deposits check verification, or any requests that the customers have asked for.

• I work on our email boxes.

TD Bank N.A. 03/23/2009-09/2017

• 5/2015- Current Loan Operations Representative IV-I processed discharges for Home Equity and Residential Loans. I also researched old loans that have been paid off for many years. I would quality check other colleagues' discharges and verify of their documents matched with what the mortgages had.

• 9/09-5/2015-Loan Operations Representative III: I prepared documents to be scanned into the computers. In May of 2012 I transferred to South Carolina to work on RMS as well as help around the SC File management department. I also did data entry work called indexing to which I indexed the documents that were scanned into the computer. I moved back to Maine on 12/2013 and now am back to working on RMS.

• 3/2009-9/09-Loan Operations Representative II- I checked files and documents into the computer system called Record Management System (RMS)- I checked in Bar-coded Documents and entered into data entry fields information about the mortgage and files. I also made sure that all the documents matched the files.

Education:

Edward Little High School: 08/1999-05/2003

Major: General Studies

Graduation: June of 2003

High School Diploma

Andover College: 09/2005-12/2007

Major: Early Childhood Education

Graduation: May of 2008

Degree Awarded: Associates Degree

Southern New Hampshire University-Manchester, NH-09/2021-Current

Major: General Psychology

Degree: Bachelor of Science

Graduation date: 01/01/2024

Organization:

The National Society of Leadership and Success

2024-Current

Reference upon Request

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