Data Entry Administrative Assistant
Resume:
Sheena Albert
Lewiston, ME 04240
****************@*****.***
Work History
Unity Environmental university 08/25/2021-Current
Contractor through Bonney Staffing-8/25/2021-1/2/2022
Integrated Enrollment Specialist 08/25/2021-03/03/2022
Data Entry
In charge of the email boxes
Evaluate College Transcripts
Process donation Gifts
Process College Applications-When needed
Help answer the phones
Make and print Diplomas
Send outgoing transcripts electronically
Make and mail out acceptance letters
Help take care of incoming mail
Send emails through a website called Constant Contact
Financial Aid Specialist 03/06/2022-Current
Help run the email box
Answer phone calls
Help with Return to Title IV
Cleared Unusual Enrollment and Overpayments
Took care of mail
Aid Take Down
Checksforless.com 11/16/2020-07/28/2021
Billing Processor
• I process payments on the orders
• I help answer emails
• I put check payments in our payment system
• I go through orders to make sure that none of them are fraud
• I cancel orders that have been declined for 7 business days
I make outbound calls to customers with declined payments before I cancel their orders.
*I went through Bonney Staffing for this position in August of ‘20, and was officially hired by the company in November of that same year.
Kindred Healthcare-01/07/2019-07/13/2020
• I take care of billing data entry work.
• I help with scheduling physical and occupational therapists.
• I get insurance claims done by 9AM every morning.
• I file documents in patients’ files.
• I am an administrative assistant for our rehab program director
Northeast Bank 10/02/2017-01/03/2019
• I take inbound calls from customers, third party, and fellow employees.
• I help customers and other employees with CSR/teller type task.
• I scan documents and index them into one of our programs.
• I do outbound calls to customers regarding their online banking, deposits check verification, or any requests that the customers have asked for.
• I work on our email boxes.
TD Bank N.A. 03/23/2009-09/2017
• 5/2015- Current Loan Operations Representative IV-I processed discharges for Home Equity and Residential Loans. I also researched old loans that have been paid off for many years. I would quality check other colleagues' discharges and verify of their documents matched with what the mortgages had.
• 9/09-5/2015-Loan Operations Representative III: I prepared documents to be scanned into the computers. In May of 2012 I transferred to South Carolina to work on RMS as well as help around the SC File management department. I also did data entry work called indexing to which I indexed the documents that were scanned into the computer. I moved back to Maine on 12/2013 and now am back to working on RMS.
• 3/2009-9/09-Loan Operations Representative II- I checked files and documents into the computer system called Record Management System (RMS)- I checked in Bar-coded Documents and entered into data entry fields information about the mortgage and files. I also made sure that all the documents matched the files.
Education:
Edward Little High School: 08/1999-05/2003
Major: General Studies
Graduation: June of 2003
High School Diploma
Andover College: 09/2005-12/2007
Major: Early Childhood Education
Graduation: May of 2008
Degree Awarded: Associates Degree
Southern New Hampshire University-Manchester, NH-09/2021-Current
Major: General Psychology
Degree: Bachelor of Science
Graduation date: 01/01/2024
Organization:
The National Society of Leadership and Success
2024-Current
Reference upon Request
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