KEVIN GRACE

Vance, AL ***** 205-***-**** ad4xen@r.postjobfree.com

https://www.linkedin.com/in/kevin-grace-547a341a4/

MANAGER OF QUALITY ASSURANCE

Dedicated Professional and Military Veteran with extensive experience in quality operations, team leadership, and operations management across diverse areas. Highly organized with a proven ability to manage high-profile projects and coordinate complex workflow. Effectively balances competing priorities in fast-paced environments. Formulates mutually beneficial solutions to complex challenges. Outstanding communicator and relationship-builder are known for going above and beyond to ensure the best possible outcomes. Regarded as a critical thinker, innovator, and technical expert.

CORE EXPERTISE

Inspection Operations Business Life Cycle Facilitate Solutions

Problem Solver. Communications Audits

Management Process Verification. Deficiency Reports. Prioritization Training & Development

Final Output Quality Control

PROFESSIONAL EXPERIENCE

CBRE, Bessemer, AL

Mechatronics and Robotics Apprenticeship

Works in automation and robotics areas in the modern manufacturing processes.

Works in processes include installing, repairing, and maintaining equipment/devices in pneumatics, motor controls, and Electronic/ Electrical.

Troubleshoots, operates, and debugs industrial computer and communication systems, including Programmable Logic Controls (PLC), and Human Machine Interface (HMI) technologies.

Worked with machine metal and other materials, fabricating parts.

Patterson Technology Services LLC – Dadeville, AL 2017 - Present

TECHNOLOGY SITE LEAD

Supervised and trained 4 to 6 personnel on how to be maintenance technicians, technical inspectors, use of construction hand tools, installation of Keystone adapters, RJ-45, different types of CAT 6, and AC/DC power.

Provided work clearly showing an applied specialized knowledge of the theories and principles of a variety of electronic systems or equipment.

Fabricated materials in order to complete the assigned jobs keeping them on the set time of completion.

Trained on proper OSHA safety requirements and correct usage of PPE.

VIVINT – Birmingham, AL 2022 - 2023

SECURITY SPECIALIST

Install and configure homes and businesses with up-to-date Vivint security systems

Receiving, storing, issuing, ordering, and checking various equipment, work supplies, and repair parts for customer homes and businesses.

Ordered interchangeable or substitute parts through supply requests to obtain a substitute item.

Sold or Upgraded customer systems by $2,500+ for two quarters.

Altadena Dental LLC – Vestavia, AL 2017 - Present

IT ANALYST

Managed all network systems including servers, numerous computers, fax machines, and printers; ensured strict adherence to federal and state laws.

Oversaw all computer systems; ensured updates with current HIPAA standards, anti-virus applications, and operating systems.

Terminate cabling COAX, FIBER, AC/DC power, CAT 5e/6, and all Xray machines.

Department of the Air Force – San Antonio, TX 2013 - 2014

TOOLS & PARTS ATTENDANT (CIVILIAN)

Served in a civilian capacity as a tool & parts attendant; received, stored, issued, ordered, and checked-in various tools, equipment, shop supplies, and repair parts from maintenance mechanics; ensured 100% accountability.

Assembled items including stacking/arranging on shelves, bins, and other locations in tool rooms, storage facilities, and warehouses.

Performed major overhauls, repair, and calibration of hand tools, power tools, electrical, electronic, and other types of test meters, gages, and equipment; operated forklifts, warehouse tractors, and material handling equipment.

Ordered interchangeable and substitute parts and submitted supply requests to obtain a substitute item; ensuring availability of required inventory.

Set up local fabrications with the description, dimensions, drawings, blueprints, quantities, data required, and request basis when substitute item lacked availability.

Department of the Navy – China Lake, CA 2012 - 2013

ELECTRONIC TECHNICIAN (CIVILIAN)

Performed duties as a technician, instructor, inspector, and mechanic; showed progression in theoretical and practical knowledge of electronic theory.

Planned, performed, and directed the installation of complex communication systems and associated facilities, site selection location, and construction problems.

Applied vital experience in schematic diagrams, a variety of test equipment, and the application of appropriate electronic formulas involved in analyzing issues, evaluating systems, testing, and troubleshooting problem.

Modified through recommendations, designing, calibrating, installing, maintaining, repairing, constructing, developing, and instructing maintenance on electronic equipment or similar logistical functions.

Developed policies, standards, and procedures for maintenance, installation, and use of RJ-11/RJ-45, fiber optic cables, and CAT 5/6 cables including similar functions.

US Army – Various Locations 1989 - 2012

ELECTRONIC MAINTENANCE SUPERVISOR

Served in various key leadership positions in providing NSA technical guidance and standards for installation and repair services of all IT, electronic, telecommunication, and communication/security equipment inspections.

Validated equipment issues, assessed and tested multi-functional communication and electronic systems, tested all systems, troubleshoot networking difficulties, and modified through recommendations.

Complied with maintenance standards, repaired all broken equipment, developed multiple training standards, and taught maintenance fundamentals on electronic equipment.

Trained, developed, and mentored over 300 personnel on how to be electronic technicians, technical instructors, installation of cables, equipment inspection, and technical mechanics in multilevel communication systems.

Performed as a maintenance fleet manager and readiness analyst for the deployed Joint Logistics Task Force (JTLF) 7 supporting Operation Iraqi Freedom.

Oversaw the tracking and reporting of daily readiness of over 1.4K pieces of equipment assigned to 10 units with over 2.2K personnel valued at over $10M.

Coordinated maintenance and logistical requirements with Army logistic support agencies to provide timely maintenance support for unit mission-critical equipment.

Directed the expedition of critical repair parts and components to include kits, assemblies, and subassemblies required for maintenance support of all unit equipment with asset visibility throughout the assigned region.

Planned and trained 80 South Korean Coalition personnel on 60 communication security storage devices to be assigned to the Republic of South Korea forces to support the $6M F-15K fighter jet program.

Repaired and restored two critical US-ROK priority circuits during a joint exercise by quickly identifying and repairing; resulted in award and recognition from the Coalition Commander and South Korean General Kim; saved the military over $1.5M.

Provided technical guidance, mentorship, and training to 30 militaries and 15 civilian personnel; supervised and established procedures for all communication activities within the area during the Asian Pacific Exchange Commission 2005.

Applied quick judgment and vast knowledge of diverse communication equipment resulted in the award of the Joint Commendation Medal and recognition from executive leadership.

Served as Sergeant of the Guard within a detainee holding area at Camp Taji, Iraq; indoctrinated over 3.5K detainees for war crimes until transfer to a higher facility in Baghdad; and transported over 600 detainees/documents worth over $1.5M without loss or escape.

EDUCATION CERTIFICATION TRAINING

Bachelor of Science, Information Technology National American University Online (2024)

Associate in Applied Science, Computer Applications MyComputerCareer (2022)

Associate of Arts, General Education Troy University

Senior Leadership and Management Development Courses

Certification Training: CompTIA A+ CompTIA Network+ CompTIA Security+ Linux+

ISO 9000 Quality Control Certified

Safety & Health Training

Alabama Life Insurance license

NOTABLE INDIVIDUAL AWARDS

Joint Commendation Medal

Joint Achievement Medal

Army Commendation Medal (10x)

Army Achievement Medal (4x)

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