Customer Service Public Relations

REY CARPIO

C: 708-***-**** *************@*****.***

PROFESSIONAL SUMMARY:

Public Relations & Film graduate with strong customer service experience. Acknowledged for excellent skills in presentations and customer relations. Seeking to work as a Bartender. SKILLS:

Bar Cleanliness - Accurate Free Pouring - Selling Merchandise - Event Planning - Customer Service - BASSET Certified TRAINING:

A-List StarTenders Professional Bartender School Certified 2023 Chicago, IL

● Trained in bartending mechanics, cocktail preparation, and bar cleanliness

● Live experience in real bar setting with challenging environment

● Detailed training on beer, wine, and spirits

● Knowledgeable on opening and closing procedures

● Well versed on cash handling & POS System

EXPERIENCE:

Part-Time Bartender March 2023-Present

Aragon Ballroom Chicago, IL

● Prepare cocktails, pour beers, and ring up customers on POS system efficiently in fast paced environment

● Upsell customers with venue’s promotions

● Complete inventory at the end of each shift

● Keep bar clean and presentable

Guest List & Merchandise Attendant June 2016 - December 2018 React Presents Chicago, IL

● Greet, process, and give credentials to guests on Artists' and React Presents' guest list

● Sell merchandise in fast moving festival environment handling cash and card payments

● Check ID’s to match in Will Call/Guestlist system

● Train new workers on Eventbrite & Intellitix software Brand Ambassador April 2016 - June 2021

Shiftgig/Headway Chicago, IL & Los Angeles, CA

● Assist 100+ guests with bidding in silent and live auctions at Hilton Hotel & Navy Pier

● Persuade 400+ attendees to donate at free food festivals throughout Chicago such as Belmont Music Festival

● Sample food and drinks at Jewel-Osco & other grocery stores Admissions Counselor June 2017 - May 2018

DePaul University Chicago, IL

● Give informative presentation on DePaul student life and application process four times a week to group of prospective students ranging from

● Review undergraduate applications under holistic review process

● Meet in person and on the phone with students and/or parents about DePaul and the undergrad admissions process Uber & Lyft Driver June 2018 - Current

Uber & Lyft

● Achieved a 4.98 rating given 10,600 rides on Uber

● Received 120 compliment emblems & 34 written compliments on Uber EDUCATION:

Bachelor of Arts: Public Relations & Advertising, Minor in TV Production June 2017 DePaul University Chicago, IL

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