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Customer Service Law Enforcement

Location:
Jackson, MS
Posted:
April 11, 2024

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Resume:

qualifications

Reliable and hardworking Facilities/Digital Technician with 19 years of maintaining copper and fiber telecommunications facilities - improving system reliability. Excels at building strong relationships with contractors and customers. Continued learning advocate applies fresh ideas and emerging technology to reduce downtime and unscheduled maintenance. Accustomed responder to 24/7 emergencies in all-weather situations. Competent in safety procedures and government ordinances. Consistently exceeding targets while taking on challenging tasks.

Over 14 years of military experience with commendations for performing above and beyond the call of duty; over 1 year of law enforcement; 2 years of truck driving experience and currently possessing a valid Mississippi commercial drivers license; a strong background in data analysis; excellent mathematical, management, technical writing, organizing and coordinating skills; proficient in the use of computer software and applications, computer servicing and repair skills.

EMPLOYMENT

Facilities Technician • AT&T • December 2004 – present

Splice copper and fiber cables in all environments (aerial, buried, underground and buildings)

Coordinate work operations with other employees and provide excellent customer service, as well as maintain company records Repair and maintain cable plant, fiber optic plant, and digital loop carrier equipment Operate hydraulic aerial lifts (buckets) and ladders mounted on trucks

Gang Nail Operator •Brookwood Furniture • 2003 – 2004

Assemble parts for furniture production.

Over -the-road Driver • Big M Transportation • AmSouth Transportation • Massengill Trucking • 1999 - 2001, 2002- 2003

Complete logbooks, make deliveries on time, perform pre-tip inspections of vehicle, ensure freight loaded correctly.

Set -up-Technician • Advanced Plastics • 2000 – 2001

Prepared machinery for production running and handled troubleshooting.

Law Enforcement Officer • New Albany Police Department • 1998 – 1999

Issue traffic violations, uphold peace in disorderly situations, complete reports and serve the public.

Press Operator • Piper Impact • 1997 – 1998

Inspected materials, analyzed blueprints, completed general maintenance on machine and operated forklift.

Ammunition Technician • United States Marine Corps • 1993- 1997

Worked in an ammunition supply point; supervised 6 – 10 employees in receiving, storing, issuing and transporting of hazardous materials and ammunition; and trained in military leadership and tactics.

Material Handling Specialist &NBC Technician • United States Army Reserve • 1989 - 1993 & MS National Guard • 1997 – 2004

Perform all duties as Reservist and National Guard duties as required.

education

Associate Degree • Itawamba Community College • Graduated May 2004

Computer Servicing Technology/Electronics

High School Diploma • Tupelo High School • Graduated May 1989



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