Johnnie R. Hughes

561-***-**** • Middleburg, FL *2068 • ad4x8f@r.postjobfree.com

MAINTENANCE TECHNICIAN

Property Inspection and Management Customer Service and Communication Project Management and Organization

Detail-oriented maintenance technician with a proven track record of reducing maintenance backlog by 30% through prioritization and efficient execution. Skilled in identifying and resolving issues across various systems, including HVAC, plumbing, electrical, and carpentry. Committed to delivering exceptional customer service and contributing to the seamless operation of properties. PROFESSIONAL SKILLS

• Proficient in plumbing, electrical work, HVAC systems and carpentry repairs.

• Strong attention to detail and problem-solving abilities.

• Excellent communication and customer service skills.

• Proven ability to manage multiple tasks and prioritize workload effectively.

• Familiarity with property management procedures, maintenance, and safety regulations. WORK EXPERIENCE

First Service Residential – Jacksonville, FL January 2024 - PRESENT Maintenance Technician

• Ensure the optimal performance and visual presentation of developments and common areas.

• Conduct thorough inspections, perform maintenance repairs in common areas, prioritizing safety measures, and utilizing strong problem-solving abilities in a fast-paced setting.

• Prioritized and expedited maintenance repairs in common areas, resulting in a 30% decrease in unresolved maintenance requests and improved tenant satisfaction levels. Home River Group – Jacksonville, FL January 2023 – October 2023 Home Inspector

• Maintained over 175 residential properties from Jacksonville, FL to Palm Coast, FL, ensuring readiness for leasing.

• Responded promptly and professionally to property inspection assignments, evaluating property condition, and completing damage assessments.

• Spearheaded a streamlined property inspection process, resulting in a 25% increase in efficacy and optimizing inspection routes, reducing travel time by 15%. Pilot On Demand – Storm Travel - United States November 2022 – January 2023 Field Inspector/Property Field Adjuster

• Assessed damages and provided repair estimates, proficient in field adjusting, including assessing property damages and providing photos.

• Utilized excellent communication and customer service skills to review and explain insurance policies, estimate reports and findings to home owners. Johnnie R. Hughes email: ad4x8f@r.postjobfree.com

Home Pro Inspections – Jacksonville, FL April 2022 – November 2022 Home Inspector

• Performed thorough property inspections for both new and existing homeowners, utilizing cutting-edge technology to assess property conditions and existing systems with precision.

• Responded promptly to inspection assignments, completed damage assessments, and provided detailed reports of inspection findings.

• implemented innovative strategies to optimize inspection routes, resulting in increased efficiency and productivity.

Pilot On Demand/PCS/Crawford and Company – Storm Travel – U.S. October 2018 – April 2022 Field Inspector/Property Field Adjuster

• Assessed damages and provided repair estimates, proficient in field adjusting, including assessing property damages and providing photos.

• Utilized excellent communication and customer service skills to review and explain insurance policies, estimate reports and findings to home owners. Done Right Home Services - Middleburg, FL October 2017 – October 2018 Owner/Project Manager/Maintenance Technician

• Orchestrated and directly engaged in a diverse range of home repairs and renovations spanning multiple trades, maintaining stringent standards for craftsmanship and ensuring unparalleled customer satisfaction.

• Promptly addressed homeowner maintenance requests, swiftly resolving issues with efficiency and excellence while upholding professional demeanor and courtesy.

• Demonstrated proficiency in executing comprehensive interior and exterior maintenance and repair tasks, covering plumbing, electrical, HVAC, and carpentry disciplines with precision and skill.

Automotive Technician – Honda – Florida and Virginia March 1993 – October 2017 Master Technician

EDUCATION

• HVAC Routine Maintenance Residential Systems Certification

• EPA-608-Type 1 and II Certification

• Advanced Electrical, and General Roof Inspection Certification

• Water Heater Inspection, Pool and Spa, and Wind Mitigation Certification

• Four Point Inspection and WDO Certification

• FL Drone Pilot Licensure

• FL Home Inspector Licensure

• FL Independent Property Adjustor’s Licensure

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