Customer Service Delivery Driver
Resume:
Tumeka Sargent-Williams
Customer service representative
Chicago, IL 60638
************@*****.***
A highly motivated individual seeking to obtain a position in which I can utilize my skills to become an asset to the company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Gopuff - Chicago, IL
June 2019 to Present
Delivery customer orders
Security Officer
Sunstates Security - Chicago, IL
November 2022 to March 2023
Monitor the CCTV cameras and the lobby
Checking in the visitors and contractors
Hitting daily rounds and completing the daily report as the shift go Patient Care Technician
DHS - Chicago, IL
June 2022 to August 2022
Preparing light meals for client.
Conducting light cleaning and shopping for household items for client. Assisting with appointments with client.
Security Guard
Titan Security Group - Chicago, IL
April 2022 to May 2022
Monitor the the gate as contractors and visitors enter and exiting. Login the daily report and reporting to supervisor. Monitoring the lobby desk and cctv cameras.
Delivery Driver/Customer Service
Gopuff - Chicago, IL
December 2020 to January 2022
Delivery orders as they come in to the warehouse.
Greeting customers for Various orders due to identification wise. Taking pictures of orders as completing.
Security Officer
HARVARD PROTECTION SERVICES - Chicago, IL
August 2019 to November 2020
Monitoring the CCTV cameras and checking in guests and contractors. Greeting visitors and employees as they come and go. Checking fire panel and elevator for great working service. Logging in daily reports .
Buzzing in and out people who do not have access, using access-it system to make key cards and input parking passes.
Homemaker
Illinois Department of Human Services - Chicago, IL May 2018 to August 2019
Assisting clients with them using the bathroom and serving them meals. Assisting clients with bed changing and light cleaning. Giving my best customer service as possible.
Security Officer
HARVARD PROTECTION SERVICES - Elk Grove, IL
February 2016 to December 2017
Monitoring the CCTV cameras logging daily activities. Checking in visitors and vendors in printing badges as they come and go. Checking post and providing customer service as they come and go. Transporter/Driver
Amozon - Chicago, IL
September 2017 to November 2017
Logging in the deliveries of packages and locations. Sorting the packages as they are listed to be delivery. Driving from one location to the next until the route is complete. Night Auditor
Comfort Suites Ohare - Schiller Park, IL
April 2015 to April 2016
Greetings customer for service checking the reservation and what’s available. Greetings customer with issues and work them out. Checking out logs and what’s need to be address for the shift needs as well doing check points for cleaning that do to continue the shift smoothly. Running logs from the day before input data and tally up the numbers are the end submitting a shift report Security Guard
American Citadel guard - Burr Ridge, IL
July 2014 to January 2016
Monitoring the trucks as they come in checking there manifold making sure the paperwork matches the seal.
Logging in visitors and vendors with visitors badges. Trump Treasure
Receptionist/ customer service - Chicago, IL
January 2009 to April 2014
Logging clients as they walk in to be assisted with documents. Making copies and sending faxes and emailing to accommodate the clients. Transportation Specialist
Hertz rental car - Iowa City, IA
March 2009 to December 2011
Assist customer with there rental contract to return or extend there contract. Completing vehicles inspection with customer before car goes out and when there being return. Material Handler
StaffMark Staffing/XPO Logistics - Bolingbrook, IL August 2009 to May 2010
Participate with co-workers with completing orders. Assembled the line to keep the materials from coming off the belt. Instructed to wrap and label the order after set-up. Office Support Clerk
Department of Human Services Office - Chicago, IL
June 2006 to April 2008
Prepare applications for the clients to apply with the caseworkers. Assist caseworkers with faxing, coping, Emailing, making folders for clients. Processor
TransCentra - Naperville, IL
June 2005 to May 2006
Processing the payment that was sent in by customer. Using O2C program making sure the correct information is input into the system. Education
Perc Card in Security
Security Training - Chicago, IL
May 2014 to June 2014
High school or equivalent in College Communications John Marshall High School - Chicago, IL
August 1996 to June 2000
Skills
• O2c, quick book, type 45 wpm, Microsoft word, excel, access
• Word
• Organizational Skills
• Customer Service
• Security
• Cash Handling
• Customer Service
• Excel
• Organizational Skills
• Security
• Typing
• Word
• Stocking
• Management
• CCTV
• Order Entry
• Law Enforcement
• Surveillance
• Loss Prevention
• Materials Handling
• Data Entry
• Freight Experience
• Windows (10+ years)
• Box truck
• Commercial driving
• Customer support
• Computer networking
• Operating systems
• IT support
• Merchandising
• Help desk
• Microsoft Office
• AS400 (10+ years)
• Word processing
• Hotel experience
Certifications and Licenses
Driver's License
PERC Card
Guard Card
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