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Executive Assistant Administrative

Germantown, MD
April 11, 2024

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Gloria “Glo” Kombe biz: 202-***-****


Towson University Towson, MD

Bachelor of Arts in International Studies

Relevant Coursework: Ethics in Human Services, Legal Environment of Business, Business Law PROFESSIONAL EXPERIENCE

Executive Assistant REMOTE/NY, USA

NeuGroup March 2023 – Present

• Directly support CEO and COO in assisting with day-to-day tasks that help keep the internal operations of the association running smoothly

• Manage calendars, streamline meetings, and coordinate meeting spaces

• Strategize domestic and international travel bookings of airfare, hotels, and transportation

• Generate monthly expense reports & manage CEO purchases

• Draft and send emails/messages to colleagues on CEO’s behalf

• Track calls in Salesforce to assist with Goal Tracking on behalf of CEO

• Produce events such as company All Hands & large group meetings and trainings

• Organize employee activities, including lunches and social gatherings, to cultivate an inclusive and friendly culture

• Provide a wide range of operational support and assisting with special projects as they arise

• Maintain department organizational charts, distribution lists, and team lists

• Back-up support to other departments as needed

• Support HR function during onboarding process and assignments

• Qualify/review resumes and schedule interviews

Senior Administrative Assistant HYBRID/NY, USA

The New York Times (NYT) October 2021 – March 2023

• Directly supported 3 Senior Executives in assisting with day-to-day tasks that help keep the Growth and Marketing departments running smoothly

• Managed calendars, streamlined meetings, handled visitors, and coordinated meeting spaces

• Implemented “Admin Structure” to the department culture

• Organized domestic and international travel bookings of airfare, hotels, and transportation

• Generated and distribute End-to-End timing on team projects

• Processed monthly expense reports & manage purchases within the department

• Coordinated events such as department group meetings, trainings, and employee activities

• Participated in weekly meetings by managing agendas, taking notes & facilitating meeting deliverables such as presentations & documents for leadership teams

• Provided a wide range of operational support and assist with special projects as they arise

• Oversaw department organizational charts, distribution lists, team lists & seating charts

• Backed-up support to other Administrative/Executive Assistants as needed Meetings Coordinator HYBRID/MD, USA

ACCC June 2019 – October 2021

• Visible customer service role that required strong communication (written and verbal), proofreading, and organizational skills for extensive interactions with ACCC’s extensive clientele, industry leaders, and vendors

• Managed all aspects of conference registration for over 40+ events/year (virtual, hybrid, and live) across the country including virtual and/or on-site registration, staff, database maintenance, post-conference evaluations, finance reports, and overall status reports

• Developed on-site staff schedule and guidelines, trained staff; ensured the registration space is set up properly on time; managed staff; enforced registration rules for attendees and exhibitors; answered registration customer questions

• Initiated and maintained a communication system with all participating organizations to exchange information to ensure logistics are identified and issues resolved

• Designed computer-based tracking system for VIP hotel accommodations and event social function responses

• Provided guidance and assistance for travel and accommodations planned for guests, staff, speakers, and key stakeholders

• Worked with confirmed speakers to schedule virtual events, rehearsals, and recordings

• Drafted and scheduled emails on behalf of ACCC or OSS based on specified timelines

• Managed 3 email inboxes: personal work inbox, the receptionist/front desk inbox, and the registration inbox Administrative Assistant ON-SITE/MD, USA

iHeartMedia DC Sept. 2017 – May 2019

• Administrated development of both the programming and sales floors by booking conference rooms for weekly meetings, prepping conference rooms for meetings, greeting guests, and taking guests to designated meeting areas

• Adeptly handled administrative matters including: screening calls, managing calendars, planning meetings, making travel arrangements, composing documents, organizing offices for efficiency, booking conference rooms for meetings, prepping conference rooms for meetings, greeting guests, and taking guests to designated meeting areas

• Overhauled record keeping system from manual to computer-based, which created a user-friendly and systematic information management system

• Oversaw and supervised the work of 15 junior staff members while working on-site promotional events by: scheduling arrival and departure to consider traffic, ensure on-site space was properly set-up and tore-down at the start and end of the event, making sure staff were engaging with clients and listeners

• Managed 2 email inboxes: personal work inbox, and the administrative assistant inbox SKILLS

•• Certifications: NYT Agile Foundations Certified (NYT-AFC) — April 2022

• Computer: Microsoft Office 365, Google Drive, Google Analytics, HTML, Javascript, Adobe, Squarespace, Wordpress, Cvent, Salesforce/Fonteva, Elevate, Smartsheet, Mailchimp, SEO, Zoom, Asana, Calendar Management, Loom, Concur, Docusign

• Language: Intermediate in Spanish and Swahili, Basic in French

• Social Media: Facebook, Twitter, Instagram, Youtube, Slack HOBBIES + INTERESTS

•• Times Toastmasters: Toastmasters International is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs.

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