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Customer Service Office Assistant

Location:
Midlothian, TX
Posted:
April 10, 2024

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Resume:

Objectives

A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

List of Skill Set

Great Communication

Self-Motivated

Type 80 wpm

Ten-key by Touch

Microsoft Office

Great Customer Service

Devoted to current task at hand

Ability to adapt to fast paced environment

Great Team Player

Leader

Organized

Goal Oriented

Cash handling

Efficient

Friendly

Experience

01/2023-Present – Assistant Office Assistant

I assist with office tasks at Accounting Solutions remotely. I am responsible for answering any phone calls sent to me, following up on claims, posting cash payments, and researching accounts as needed. Being accurate is very important in this role and I have been able to maintain accuracy as well as speed in my role.

5/2021- Present – Work Running two Home Businesses, Midlothian, TX

I currently run two of my own personal businesses at home. I am responsible for all customer service, shipping, packing, reviews and customer satisfaction. I have grown both businesses to operate at 50,000 to 100,000 in sales all while having a 5 star rating in customer satisfaction.

9/2019 thru 11/2021 – Higginbotham Ace Hardware, Midlothian, TX – (972) 723 - 5665

Certified Cashier

Process customers payments by checking them out at the end of their purchase.

Assist customer when needed in the store with finding products.

Unload freight and stock freight in the right places on the shelves

Count inventory and get it already for inventory counts.

11/2016 – 8/2019 – Walmart, Waxahachie, TX – 972-***-****

Certified Cashier

Process customer payments by cash, debit, gift, and credit card

Inquire about guest experience and smooth any issues.

Worked at customer service desk performing several different functions

8/2013-8/2014 - Brookshires, Forney, TX – 972-***-****

Certified Cashier

Process customer payments by cash, debit, gift, and credit card

Inquire about guest experience and smooth any issues.

Worked in Deli answered telephone calls, took to go orders, and helped customers at counter.

7/2012 through 5/2014 - Girling Health Care Inc., Fort Worth, TX - 817-***-****

CNA - Home Healthcare-As Needed

Showering, dressing and helping patients with daily routines.

House cleaning, cooking, laundry, and anything they may need help with.

EDUCATION

University of Phoenix - Bachelor of Science - Healthcare Administration

Paris Junior College - Associate - Office and nursing, Office and Computers

High School Diploma



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