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SHAMEL CHARLES

ad4wsk@r.postjobfree.com - 917-***-**** - The Bronx, NY 10467

OBJECTIVE

Detailed client Service Associate known for having great organizational skills. Gifted at working with all types of customers.

Looking for a new role where hard work and dedication will be highly valued. SKILLS & ABILITIES

• Sales Monitoring

• Training and Development

• Product and Service Knowledge

• Scheduling and Coordinating

• Staff Training

• Problem Resolution

• Recruitment and Hiring

• Teamwork and Collaboration

• Performance Tracking and Evaluation

• Administration and Reporting

• Goal Setting

• Team Leadership

EXPERIENCE

12/2016-02/2022

Assistant Manger - Gasolina Bar Lounge - Bronx, NY

• Assigned work and monitored performance of project personnel.

• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

• Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

• Completed inventory audits to identify losses and project demand. 05/2014-12/2016

Assistant Manager - Papi Nice Bar Lounge - Bronx, NY

• Assigned work and monitored performance of project personnel.

• Held regular one-on-one meetings with employees to review performance, priorities and provide feedback.

• Implemented organiza1ion systems for financial reports, schedules and inventory control to improve efficiency and productivity.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge various company programs.

• Imitated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demands.

• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Completed inventory audits to identify losses and project demand.

• Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

• Delegated daily tasks to team members to optimize group productivity. EDUCATION

12/2022

06/1994

Kingsborough Community college

Generation IT Support Specialist, Brooklyn, NY

John Adams High School

High School Diploma, Bronx, NY

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