Highly capable, versatile and accomplished IT Engineer

with more than 3+ years extensive management

experience, planning and implementing computer

systems and networks. I have in-depth knowledge of System Development Life Cycle and participated in

Web-software development as Web Server

Administrator. A versatile and proficient support of new software installation, configuration, maintenance, trouble shooting and general support of the system. PROFESSIONAL SUMMARY

I am dedicated and focused IT professional,

determined to provide quality service and solutions in the IT industry. A focused desire for standardization, streamlining processes and improving overall

productivity and quality.

Along with my 3+ years of experience as IT Engineer

(Specialist), I am a certified AWS DevOps (Amazon

Web Services Certificate) and a DevOps graduate from The University of Texas at Dallas (UTD). Recently

completed the Google IT Support Professional

Certificate that covers trouble shooting, customer service, networking, operating system, system

administration and security and include hands on lab. ABOUT ME

Graduation for DevOps Dec 2022 to Jun 2023

Development Operations Bootcamp

The University of Texas at Dallas (UTD)

AWS DevOps Course 06 months

Amazon Web Services Certificate

Google IT Support Specialist Course Coursera.

Visual studio.net, certified CMS Bangalore.

PHP/MYSQL, certified GTECH Computer Education

Kerala.

CERTIFICATIONS

THARA K. KOSHY

6340 Rolling Hill Road, The Colony, TX-75056.

469-***-****

ad4wrx@r.postjobfree.com

EDUCATION

MBA: INFORMATION SYSTEM

Sikkim Manipal University, 2012

Bangalore, India.

B.TECH: Computer Science & Engineering

Mahatma Gandhi University 2009

Kerala, India.

CORE COMPETENCIES

Hands-on experience designing

distributed systems and applications on

the AWS Cloud.

Solid understanding of cloud solutions

and cloud computing architecture.

Energetic attitude and motivation to

move forward and learn. Experience in

documenting defects, generate defect

reports, and tracking the execution of

test cases and defects. Good team

player with good analytical, problem

solving and communication skills.

Ability to work through aggressive

schedules and deadlines and quick ramp-

up ability to adapt to new technology

domains.

Remote connection and virtual

machines, Computer Networking,

Software Management, Troubleshooting,

Customer Service, Routing Concepts,

VPNs and Proxies, Package and

Software Management, Process

Management, Resource Monitoring,

Systems Administration and

Configuration.

PROJECT UNDERTAKEN

This project was developed as a

software for the café management

system. It is a powerful software

package that can help you with

controlling your computers, managing

customers, accounting and billing. Web

café offers you comprehensive

automated enables you to provide

better services to your valued

customers and conveniently manage

your daily cash flow.

Language used: Front End: VB.NET,

Back End: SQL.

It was mainly developed for personal

use. This project is a client/server-

based program that allows us to access

a remote system from anywhere in the

world through internet. This project is

developed for enabling communication

between various objects involved in

executing a request.

Language used: Java, Java swing,

networking.

HRMS is basically concerned with

managing the administration of human

resource department in a company.

The main function of HRMS is to

recruit, process leave, process payroll,

manage and store the employee data.

Language Used: Front End: MYSQL

Back End: PHP.

NETCAFE MANAGEMENT SYSTEM

ONLINE REMOTE PC

HUMAN RESOURCE MANAGEMENT

SYSTEMS

Handling all citation and utilities payment in local government ERP system

Received assigned ticket: First study the details in ticket; get more clarification from source of the

ticket if necessary. Have to trouble shoot to find a solution and get back to the client (City) with an update the same day of receiving ticket.

Test the assigned hardware before shipped out to

client (City) and test with them.

Document assigned hardware testing in assigned

support tab notes. Update general client tracker

and HQ ticket after testing cycle is complete.

Heartbeat monitoring and Screen connect in

assigned cities.

Monitor Alerts and Notification of the system.

Answering calls and email from Client and End user. Assisted in the new software installation,

configuration, maintenance, trouble shooting and

general support of the system.

Experience in Database Management System.

Imaging, Configuring and installing system issued

into users.

Import and manipulate data from DBMS using SQL.

Updating Inventory records via IT asset

management system.

Information Technology Specialist

Adcomp System Group Lewisville USA.

June 2020 to May 2022

System Support Engineer

Orbaud Technology Kottayam, India.

May 2014 to Aug 2016

Operating System: Windows, Linux, Mac OS.

Databases: MS SQL Server 2005, MS Access.

Object Oriented Programming, HTML, CSS and

Office Support 365.

Strong understanding of the AWS framework.

Cloud computing.

Skilled at providing testing status to project

management as well as using Office tools such as

Word, Excel, Power Point etc.

HARD SKILLS

WORK HISTORY

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