Amy Lane
Medical Assistant/Phone Triage
Grand Rapids, MI 49525
********@*******.***
Work Experience
Medical Assistant
Javery Pain Institute - Grand Rapids, MI
March 2014 to August 2015
Rooming patients, patient intake, ekg, prep for procedure, recovery, all paperwork, patient follow up, med refills, medical triage.
Medical Assistant/Phone Triage
Saint Mary's Neuroscience Program - Grand Rapids, MI April 2006 to November 2013
*Phones
*Patient Flow
*Injections
*Phlebotomy
*Suture removal
*Wound Care
*Medication Counseling/Refills
*Referrals/Scheduling/Inpatient Testing Scheduling
*Prior Authorization
Family Medicine Specialist
Family Practice/Patient Flow/Triage
December 2002 to April 2006
Medical Assistant/Phone Triage
• Phones
• Patient Flow
• Injections
• EKG
• Phlebotomy
• Suture removal
• Wound Care
• Medication Counseling/Refills
• Referrals
• Prior Authorization
• Scheduling
• Well Child Appointments
• OB scheduling/first OB appointments/ testing and triage concerns Medical Assistant/Phone Triage
Family Medicine -MMPC
August 1999 to December 2002
• Triage
• Patient Flow
• Well Child Appointments
• OB Visits
• Injections
• EKG
• Phlebotomy
• Assisting with minor surgeries
• Suture removal
• Wound Care
• Medication Counseling/Refills
• Referrals
• Prior Authorization
• Scheduling
Medical Assistant Program
Grand Rapids Educational Center
1998 to 1998
1998 (Certificate)
Education
Certificate in Medical Assistant
Grand Rapids Educational Center
1998
Diploma
Northview High School
1989
Skills
• ERM, Multi Physican patient flow, excel in clinical and clerical skill, clinical research (10+ years)
• Experience Administering Injections
• Triage
• GCP
• Phlebotomy
• EMR Systems
• Clinical trials
• Phone triage
• Epic
• Anatomy knowledge
• Patient care
• Vital signs
• Medical office experience
• Critical care experience
• Laboratory experience
• ICD-10