Assistant Manager Customer Experience

Jerome Cary

Assistant Manager

** ***** ***

Contact information

**** ******** **, ********, ****** States, 23223 • ***********@******.*** • 804-***-****

Professional summary

Employment history

Assistant manager

Dollar General, Virginia - Mar 2022 - Present

• In my role as Assistant Manager at Dollar General, I've increased store profitability

• Through a visionary leadership style, l've significantly improved team morale

• l've made a positive impact on customer experience through innovative service strategies

• Elevated team productivity by 20% through innovative workflow redesign and leadership.

• Boosted store's profitability by redefining sales strategies and enhancing operational efficiency.

• Implemented a cutting-edge customer service protocol, significantly enhancing buyer satisfaction.

• Fueled by passion for excellence, I've pioneered service improvements, uplifting customer experience.

• Introduced new sales strategies, increasing store profitability through operational improvements.

• Transformed store atmosphere, uplifting team morale and fostering a collaborative work environment.

Skills

Customer Satisfaction

Strategic Planning

Team Building

Leadership Development

Collaborative Work Environment

Operational Efficiency

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