Customer Service Entry Level
Resume:
Andrea NaTasha Love
**** ******* ******** ***, ********, GA 30268
********@*****.***
OBJECTIVE
To obtain an entry-level position that allows utilization of my skills and training to assist in company growth.
EDUCATION
Chattahoochee Technical College- Marietta, GA Everest College- Atlanta, GA Cosmetology Certificate-May 1987 Medical Billing and Coding Certificate- Dec 2015
EXPERIENCE
Fulton County School- Atlanta, GA August 2019-Current Bus Driver
Operate school buses to safely transport students and other authorized persons to and from school and other extracurricular activities.
● Provides maximum safety for passengers while on the bus during loading and unloading.
● Communicates effectively with the school staff and public.
● Maintains routes and schedules as planned by the local school system personnel Everest College- Atlanta, GA January 2015-December 2015 Student
Learned and used medical codes to document patient diagnoses and treatments.
● Reviewed claims data to ensure that assigned codes meet required legal and insurance rules.
● Managed detailed, specifically- coded information to bill insurance providers.
● Conduct medical records research and correspond with insurance companies and healthcare providers.
Cobb’s House of Beauty –Douglasville, GA February 1988 -June 2014 Manager/Master Cosmetologist
Styled hair for a diverse customer base; maintained profitability of the salon by ensuring client service standards.
● Trained others on specific hair styling techniques and educated clients about healthier product options.
● Designed appealing hairstyles by braiding, dyeing, and cutting hair according to client’s request.
● Delivered exceptional customer service, ensuring all of the client’s needs were met. Nissan – Lithia Springs, GA February 2007 – May 2009 Customer Service Receptionist
Assisted customers in purchasing cars and services for Nissan.
● Answered phone calls regarding over 40 customer inquiries per day.
● Demonstrated leadership and superior customer service in achieving all customer satisfaction goals.
● Effectively handled multiple levels of responsibility, while computing accurate sales prices. SKILLS AND AWARDS:
● Employee of The Month
● Dean’s List (1985-1986)
● Microsoft Word, Power Point, Excel
● Medical Codes Certified
● CPC Certified
● CPR Certified
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