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Customer Service Entry Level

Location:
Atlanta, GA
Posted:
April 10, 2024

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Resume:

Andrea NaTasha Love

**** ******* ******** ***, ********, GA 30268

770-***-****

ad4wph@r.postjobfree.com

OBJECTIVE

To obtain an entry-level position that allows utilization of my skills and training to assist in company growth.

EDUCATION

Chattahoochee Technical College- Marietta, GA Everest College- Atlanta, GA Cosmetology Certificate-May 1987 Medical Billing and Coding Certificate- Dec 2015

EXPERIENCE

Fulton County School- Atlanta, GA August 2019-Current Bus Driver

Operate school buses to safely transport students and other authorized persons to and from school and other extracurricular activities.

● Provides maximum safety for passengers while on the bus during loading and unloading.

● Communicates effectively with the school staff and public.

● Maintains routes and schedules as planned by the local school system personnel Everest College- Atlanta, GA January 2015-December 2015 Student

Learned and used medical codes to document patient diagnoses and treatments.

● Reviewed claims data to ensure that assigned codes meet required legal and insurance rules.

● Managed detailed, specifically- coded information to bill insurance providers.

● Conduct medical records research and correspond with insurance companies and healthcare providers.

Cobb’s House of Beauty –Douglasville, GA February 1988 -June 2014 Manager/Master Cosmetologist

Styled hair for a diverse customer base; maintained profitability of the salon by ensuring client service standards.

● Trained others on specific hair styling techniques and educated clients about healthier product options.

● Designed appealing hairstyles by braiding, dyeing, and cutting hair according to client’s request.

● Delivered exceptional customer service, ensuring all of the client’s needs were met. Nissan – Lithia Springs, GA February 2007 – May 2009 Customer Service Receptionist

Assisted customers in purchasing cars and services for Nissan.

● Answered phone calls regarding over 40 customer inquiries per day.

● Demonstrated leadership and superior customer service in achieving all customer satisfaction goals.

● Effectively handled multiple levels of responsibility, while computing accurate sales prices. SKILLS AND AWARDS:

● Employee of The Month

● Dean’s List (1985-1986)

● Microsoft Word, Power Point, Excel

● Medical Codes Certified

● CPC Certified

● CPR Certified



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