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Quality Assurance User Acceptance

Location:
Keizer, OR
Posted:
April 10, 2024

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Resume:

Saroj Aryal

Phone: 971-***-****; Email: ad4wp8@r.postjobfree.com; Current Location: Salem, Oregon

With a decade of IT industry expertise focused on Quality Assurance Analyst, Users Acceptance Testing

& UAT Support, I bring many skills set encompassing Integration, System, Functional, Regression, and Validation Testing. Proficient in QA methodologies spanning Waterfall, Iterative, and Agile, I possess comprehensive knowledge aligning with Business Analysis, Application Design, and the Software Development Lifecycle (SDLC) & (STLC). I excel in creating and executing manual test cases, contributing to test plans, and conducting various tests, including functional, integration, regression, system, security, GUI, backend, browser compatibility, and ad-hoc testing. Leveraging tools like HP ALM, Jira, TFS, and MTM for bug tracking and reporting, I thrive in challenging, cross-platform environments as an independent team member. My strengths lie in analytical thinking, problem-solving, and communication, demonstrated through active involvement in software development cycles via walkthroughs, surveys, questionnaires, interviews, brainstorming, and JAD sessions. Proficient in manipulating and organizing requirements and defects through Traceability Matrix, I possess an in-depth understanding and hands-on experience in Software Testing Life Cycle, Defect Life Cycle, and diverse testing types. Adept at analyzing BRS, SRS, and FRS to prepare and document comprehensive test plans, rules, and cases for both manual and automation testing, I have a proven track record in developing test scenarios and leading UAT processes for successful application outcomes. My responsibilities encompass creating System, Regression, and UAT test cases based on requirements and business designs, ensuring the overall success of System and User Acceptance Testing activities. Additionally, my active involvement in UAT Support involves test case validation, bug retesting, batch and time travel requests, functional reviews, and close coordination with UAT testers, development, and functional teams, showcasing extensive experience in UAT execution and data fix validation.

Education and Visa Status

Education

- Bachelor, Tribhuvan University, Kathmandu, Nepal- 1998. Visa Status:

- United States Citizen

Professional Work Experience:

Deloitte Consulting LLP – August 2014- Present

Role: Sr. QA/UAT Tester/UAT Support Analyst

September 2019- Present

Project: State of Oregon Department of Human Service- Salem, Oregon Key Responsibilities and Contributions:

- Acting as an UAT Support Analyst at Deloitte Consulting in collaboration with the State of Oregon - Department of Human Services (DHS)

- Analyzing UAT test cases for validation, ensuring comprehensive coverage for UAT testers

- Reviewing and assessing each bug fix for various State programs, including SNAP, TANF, Medical

(MAGI, Non-MAGI), ERDC, and all Oregon State IE Programs

- Facilitating requests for Batch, Time Travel, and Datafix as necessary to ensure thorough UAT validation.

- Conducting preliminary functional reviews for identified issues/defects during validation, coordinating closely with UAT testers and the Development/Functional team, and offering constructive feedback as required.

- Providing extensive UAT support to the UAT Execution team, particularly for data fix validation, ensuring accuracy and compliance

- Participating actively in UAT Team meetings to discuss progress and align efforts effectively.

- Initiating requests for Data Refresh in the environment to maintain accuracy and relevance in testing procedures.

Role: Senior Functional Tester/UAT Tester

April 2016 - August 2019

Project: Department of Human Services- Salem, OR

Key Responsibilities and Contributions:

- Contributed as an UAT tester in the IE (Integrated Eligibility) One project, ensuring validation aligned with user perspectives within a Waterfall methodology and UAT environment.

- Validated diverse programs like Government Medicaid’s, SNAP, TANF, TADVS, ERDC in the IE system, meticulously testing eligibility based on income, family size, resources, and disabilities.

- Verified client benefits in MMIS (Medicaid Management Information System) post-approval or termination, ensuring accuracy and consistency.

- Conducted thorough validation of medical eligibilities in MMIS mainframe upon approval within the IE system.

- Crafted UAT test cases in Excel, aligning them with scenarios and design documents.

- Translated and converted test cases into test data for MAGI VLP test cases, ensuring comprehensive coverage.

- Executed test cases and diligently reported defects and issues in TFS, effectively communicating with Tier 1 and Deloitte teams.

- Actively participated in weekly project progress meetings, addressing roadblocks, and effectively communicating with Tier 2 personnel.

- Conducted rigorous retesting of defects and appropriately closed or failed defects based on results obtained.

- Played a crucial role in generating test data and developing test cases for Interfaces like Death file, Unemployment Insurance, ensuring comprehensive testing coverage. Role: QA Analyst

August 2014 – March 2016

Project: Nevada Health Care Reform Eligibility Engine (HCR-EE), State of Nevada (DWSS)- Carson City, NV

Key Responsibilities:

- Analyzed Business Rules Documentation and specifications to enhance comprehension of the application's functionality.

- Actively engaged in analyzing system requirements and consistently formulated detailed test plans for daily system testing activities.

- Designed and developed comprehensive test strategies, plans, and test cases for the State-run Health Care Reform Eligibility Engine (HCR-EE) project.

- Monitored, maintained, and evaluated application behavior across various testing phases for programs and applications utilized by the Department of Welfare and Supportive Services, encompassing SNAP, TANF, Medicare, Medicaid, and other Cash programs.

- Assumed responsibility for the full Integration testing phase, encompassing the creation of test scripts and execution for SNAP/TANF projects (HCR-EE- AMPS HATS MACRO CONVERSION).

- Took ownership of testing Change Requests from the State (DWSS), involving writing test scripts, overseeing the entire Software Testing Life Cycle, and completing the Defect Life Cycle.

- Conducted thorough User Interface testing to assess the application's user-friendliness.

- Played a pivotal role in regression testing by scrutinizing source code after each build, including smoke and sanity testing.

- Performed functional and system testing, aligning it with specified requirements by closely coordinating with the Functional Team daily.

- Designed and developed user scripts utilizing Soap UI for streamlined testing processes.

- Utilized SQL database queries to verify application functionality and cross-check data across different tables and environments.

- Identified the priority and severity of defects discovered in SIT, UAT, and Production Environments.

- Actively participated in meetings and reviews, evaluating documents, plans, code, risk, specifications, and approval processes for project deliverables within stipulated deadlines.

- Conducted Load, soak, and stress testing to assess system performance under varying loads.

- Collaborated with developers and users to resolve critical and major bugs consistently, working across onshore and offshore teams.

- Executed daily tasks related to MMIS, DIS, Oasis, Crystal Report, Correspondence Management, Management Reports, and FedHub (CMS).

- Conducted Functional, Integration, UAT, and System testing for the application.

- Engaged in UAT and Post Prod. Bug Triage, performing necessary retests on identified defects.

- Executed batch processes with $Universe in the System Integration environment.

- Regularly employed MOCK service within the BizTalk Server for SIT and UAT environments to ensure testing accuracy and completeness.

Role: QA Analyst

Feb 2014 – July 2014

Project: Catholic Health Initiatives- Denver, CO (IT Healthcare Leader) Key Responsibilities:

- Reviewed and analyzed Requirements documents, Design documents, Data design/flow, and Data mapping documents, utilizing them to create and execute test cases.

- Developed and maintained Positive, Negative, and Boundary Condition Test Scenarios, Test cases, and Test data within a team of eight test analysts, focusing on federally mandated ICD-10 codes.

- Provided comprehensive System, Integration, and End-to-End testing, particularly focused on health insurance and Medicaid programs within the Cerner Mackeson application.

- Conducted thorough testing across EPIC, Meditech, and Cerner applications, meticulously logging defects in HP ALM whenever functionality misaligned with functional design documents.

- Validated multiple modules such as Registration, Pharmanet, Pathnet, and Surginet integrated into the Cerner application by creating and testing cases.

- Collaborated with Patient Financial Services to conduct extensive testing related to Payers.

- Conducted testing for web services, ensuring their functionality and reliability.

- Delivered detailed Test summaries daily, weekly, and throughout test phases, providing comprehensive insights into testing progress.

- Managed daily defect meetings, ensuring clear communication and resolution paths for identified issues.

- Engaged in analyzing various Business and technical documents, including Requirements and Scenarios, to align testing strategies effectively.

- Assessed and analyzed Test plans, Test cases, and Scenarios to ensure comprehensive testing coverage.

- Performed medical coding for inpatient and outpatient claims, ensuring accuracy and compliance.

- Conducted thorough testing on surgical and lab reports, focusing on functional, data, compatibility, and usability aspects.

- Prepared test data to assess ex-patient registration, dx codes, procedure codes, and related functionalities.

- Conducted testing for dual coding claims, ensuring accuracy and alignment with requirements and standards.

Professional Skills

Environment: Bugzilla, Testopia, Soap UI, Microsoft Test Manager, Windows Vista/XP, SQL, HTML, MTM 2012, TFS 2012, Visual Studio 2012, Azure DevOps, Citrix Server, MS Office, MS Visio, MS Project, 3m, Cerner, Star McKesson, Epic, SQL Server. Technical Skills:

Web Tools: Web Servers Microsoft IISHTML,

Database: Oracle11g/9i, SQL Server 2015 DB2

Utilities: Toad, Oracle, Data Studio

Testing Tools: JIRA, ALM, HP ALM, QTP, Microsoft Visual Studio, Team Foundation Server (TFS), Microsoft Test Manager (MTM), SOAPUI, Postman



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