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Quality Control Customer Service

Location:
Panorama City, CA
Salary:
25 up
Posted:
April 09, 2024

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Resume:

Jorge Niebla

Pacoima, CA *****

1-661-***-****

ad4wdl@r.postjobfree.com

Summary

Highly adaptable individual bringing 4 years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

Follow-Up Skills

Active Learning

Goal-Oriented

Sales Reporting

Strong Work Ethic

Upselling Strategies

Client Relationship Building

Experience

November 2020 - Current

Terminix Pest Control - Santa Clarita, CA

Service Sales TechnicianBranch 2

Offered suggestions for improvement when possible to increase customer satisfaction levels.

Greeted customers to determine wants or needs.

Successfully managed pest control operations, building strong customer relationships and enhancing sales through exceptional service delivery.

Developed expertise in handling a wide range of pests, including ants, roaches, rodents, bedbugs, and others, utilizing advanced pest management techniques.

Actively pursuing Branch 3 licensing to expand service offerings and provide comprehensive termite control solution

March 2009 - October 2019

Kdl percision - Pacoima, CA

Quality Control Inspector

Demonstrated proficiency in molding and inspecting silicone parts for St. Jude Medical and aviation industries, ensuring adherence to strict quality standards.

Managed quality control processes, including documentation and inspection, for a variety of parts, contributing to the company's reputation for precision and reliability.

Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Trained newly hired employees by explaining company procedures, job duties and performance expectations.

Marked materials with grade or acceptance status.

Education and Training

June 2008

Polytechnic High School Ca California

High School Diploma



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