Sam Sagar

437-***-**** ad4wdf@r.postjobfree.com Brampton, On

Experienced, results-driven professional with a fervent dedication to high-end fashion. Known for exceeding sales goals and cultivating exceptional customer experiences. Adept at trend-spotting and well-versed in luxury fashion industry dynamics. Demonstrates strong leadership qualities, fostering team cohesion and empowerment. Seeking a leadership position in a prestigious premium fashion retailer to drive growth and uphold brand excellence.

WORK EXPERIENCE

Team Lead December 2020 – December 2022

Jack & Jones– Jalandhar, Punjab, India

• Completed daily operational tasks, maintaining the sales floor, backroom, and cash wrap to Jack and Jones standards.

• Adhered to all retail policies and procedures, including POS, Operations, and Loss Prevention protocols.

• Leveraged Jack and Jones' tools and technology for relationship building and clienteling to drive sales and meet individual goals.

• Replenished inventory on the sales floor as required, ensuring products were readily available for customers.

• Processed incoming shipments efficiently, documenting inventory and stocking merchandise promptly Sales Associate January 2023 – August 2023

H&M –Hamilton, Ontario, Canada

• Greeting and assisting customers promptly, offering personalized styling advice and recommendations.

• Consistently met or exceeded sales targets by leveraging product knowledge and upselling techniques.

• Maintaining the visual presentation of the store by ensuring merchandise displays were attractive, well- organized, and fully stocked.

• Processed cash, credit, and debit card transactions accurately and efficiently using the POS system.

• Collaborated with team members to achieve store objectives, such as meeting sales targets, completing tasks, and providing coverage during peak hours.

Seasonal Inventory Control Specialist September 2023 – March 2024 Amazon – Brampton, Ontario, Canada

• Communicated with suppliers to coordinate shipments and address issues like damaged products, ensuring smooth inventory flow.

• Maintained optimal stock levels and prevented shortages or excess using inventory management software.

• Coordinated with warehouse teams for accurate and timely order processing, packing, and shipping to meet customer demands.

• Conducted regular audits to reconcile inventory counts, identifying discrepancies and implementing corrective actions.

EDUCATION

• Delhi Public School, Jalandhar, India

Commerce

July 2020

• Algonquin College, North York, Canada

Business Management and Entrepreneurship

Expected Graduation in August 2024

VOLUNTEER WORK

Social Volunteering

● Active Volunteer and attendee for the blood donation camps for the betterment of society with selflessness.

● Participated in educating school children about the Traffic rules so that they will become responsible for various schools.

College Volunteering

● Volunteered for 2 years in a row for organizing the athletic tournament at the college level.

● Volunteer the college orientation for new students and assist them to cope with the college facilities and programs easily.

Technical Skills

• Computer proficiency: Word, PowerPoint, Excel, Google sheet, Graphic Design, Data Visualization

• Other Skills ( Customer Service ): Sales Expertise, Customer Satisfaction, Leadership, Complex Problem Solving, Understanding Customer Needs, Good Communication Skills, Flexibility and Adaptability, Analysis Skills, Coordinating with others

Certifications

• Certified in Lean Six Sigma ( Green Belt )

• Google Analytics 4 (GA4) Essential Training (2021)

• Google Ads Search Certification

• Retail Sales Management

• Content Creation: Strategy and Tool

• Marketing Foundations: Consumer Behavior

• Retail Customer Service Management and Coaching

• Supply Chain Basics for Everyone

• Pricing Strategy Explained

• Marketing tools: Digital Marketing Tools and Services

• Enterprise Design Thinking Practitioner

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