Jackie Smith

Sandy, Utah, United States

ad4wd5@r.postjobfree.com

linkedin.com/in/jackie-p-smith

Summary

I have over 12 years of experience as an Enterprise Account Executive, selling high-quality arts and crafts products to distributors and stores in the Eastern US, Canada, and Latin America. I currently work at Doodlebug Design, a leading company in the industry, where I use my creativity, technical skills, and customer service to deliver value and satisfaction to my clients.

I am also a Certified SAFe Advanced Scrum Master, which enables me to collaborate effectively with cross- functional teams and manage complex projects. I have a strong background in web content and social media management, which I leveraged at my previous roles to showcase products and engage with audiences on various platforms. I am always eager to learn new skills and keep up with the latest trends and technologies in my field. I recently completed a course with Tech Moms, where I learned HTML, CSS, JavaScript, and other digital skills. I am also a proud single mom of five amazing children, who inspire me to pursue my passions and find joy in life.

Experience

Sales Account Executive

Doodlebug Design Inc

Jun 2020 - Present (3 years 10 months)

Utilized extensive B2B sales experience to market products to distributors and stores across the Eastern United States, Canada, and Latin America, including Mexico and Central and South America. Excelled in building strong relationships with clients, providing personalized support and leveraging various communication channels, from emails and phone calls to social media platforms like Facebook Live. Particularly proud of enhancing customer partnerships through active participation in trade shows, offering product support, and conducting educational sessions. Demonstrated a strong sales acumen by consistently achieving sales targets shortly after product releases, underlining a keen ability to understand and meet customer needs effectively.

Senior Key Account Manager

American Crafts

Aug 2016 - May 2020 (3 years 10 months)

I put my expertise to work for American Crafts as a Senior Account Manager on their big box team. Selling B2B with major national and international retailers. (Hobby Lobby, Walmart, Walmart.com, and many others). My job was to place our products in their stores. One of my most notable accomplishments was orchestrating a 2 year endcap program with an initial PO of just under a million dollars. With my customer relationships, strong work ethic and knowledge of the industry I was able to help American Crafts and these retailers come up with successful product lines and resets for their stores. Having worked on both sides (retail and manufacturing). I know what it takes to get the job done. I am adept in orchestrating high-impact trade shows and exhibitions, with a proven track record in planning, coordinating, and executing events that significantly enhance brand awareness and drive Jackie Smith - page 1

business opportunities. My comprehensive management skills cover everything from conceptualizing innovative booth designs and crafting engaging advertising materials to optimizing customer traffic flow for maximum engagement. I ensure every event is a captivating experience, utilizing targeted giveaways and interactive experiences to boost customer interaction. My strategic approach to aligning trade show objectives with corporate goals, coupled with meticulous oversight of logistics and vendor relations, has consistently led to substantial lead generation, strengthened industry relationships, and contributed to sustained business growth.

Web Content/Social Media Manager

All My Memories LLC

Dec 2011 - Jul 2016 (4 years 8 months)

Managed comprehensive content for our e-commerce platform, overseeing the entire process of product imagery from download and layout to photography and Photoshop editing for online display. Spearheaded the company’s social media strategy, ensuring a vibrant and engaging presence across platforms like YouTube, Facebook, Instagram, Twitter, and Pinterest, thereby enhancing brand visibility and engagement. Coordinated the shipping process with carriers like UPS, USPS, and Prostar, significantly improving logistics efficiency. My key achievement in this role was identifying and reducing excessive shipping costs from $2,000 to $800 per shipment while securing complimentary shipping supplies, demonstrating strong initiative and effective negotiation skills in streamlining operations for cost savings and operational efficiency.

Loan Officer

Citywide Home Loans

Feb 2010 - Jul 2012 (2 years 6 months)

Assisted clients in acquiring new home mortgages or refinancing, offering personalized mortgage solutions tailored to their financial needs. Excelled in business management by building a robust pipeline of loans, ensuring a steady flow of business. Utilized cold calling to proactively expand the customer base, strengthening relationships, and securing financial services to meet diverse client requirements.

Loan Officer

ENG Lending/Bank of England

Oct 2009 - Feb 2010 (5 months)

Assisted clients in navigating the complex process of acquiring new home mortgages or refinancing existing ones, providing personalized guidance to identify and secure mortgage options tailored to their specific financial needs and circumstances. Proactively engaged potential clients through cold calling, effectively expanding the customer base and fostering relationships to drive financial solutions and services.

Education

Brigham Young University

1990 - 1993

Licenses & Certifications

Certified SAFe® 5 Advanced Scrum Master - Scaled Agile, Inc. Jackie Smith - page 2

Issued Oct 2021 - Expires Oct 2024

Skills

Key Account Acquisition & Retention • Total Account Management • Client Relations • Trade Shows

• Tradeshow Planning • Trade Show Management • Customer Relationship Management (CRM) • Customer Support • Project Planning • Public Speaking Jackie Smith - page 3