MARK SMOLINSKI

347-***-**** ad4wcz@r.postjobfree.com Brooklyn, NY

CORE COMPETENCIES

● Project Planning and Management

● Strategic Analysis and Troubleshooting

● Reporting and Documentation

● Resource Deployment

● Client-Facing Strategy and Operations

● Managing Stakeholder Expectations

● Logistical Implementation

● Training and Teaching

EXPERIENCE

FEVO New York, NY

Associate Product Manager (Laid Off) 2022-2023

● Translated high level requirements into actionable roadmap items and user stories.

● Instrumental planner to ensure compliance with New York State's event ticketing law in 2022 (S9461).

● Completed POPM training in Agile, and applied agile methodologies to business practices.

● Managed expectations and facilitated communication between stakeholders and engineers. Macktez New York, NY

Installation Consultant 2018-2022

● Communicated, planned, managed, and installed complex long-term IT infrastructure projects from start to finish.

● Sequenced project timelines with clients, contractors, and building managers.

● Installed IT, AV, access control, and conference systems for ease of use with a white glove finish.

● Specialized in IT projects for start-ups with accelerated timelines and fast-paced environments. Actor/Stunt Performer (SAG-AFTRA Member) New York, NY 2012-2018

Statewide Monitoring Central Station Staten Island, NY Operations Manager 2007-2012

● Managed 22-person team of phone operators working in shifts, while on call 24 hours a day.

● Maintained redundancy in computer systems to ensure the life safety of our customers.

● Trained phone operators on ticketing software (DICE) to process fire & burglar alarms.

● Responsible for technical support for 250 alarm installation companies. Boy Scouts of America - Greater NY Council/Staten Island Council New York, NY District Executive 2006-2007

● Facilitated increases in donation based finances, youth membership, and adult volunteers. TECHNICAL PROFICIENCIES

Microsoft Office / Slack / Help Scout / JIRA / Monday.com / Networking (IT) / Conferencing Systems / Security Cameras

/ Access Control / Consulting / TV & Display Installation / Public Speaking / General Power Tools: Drills Impact Drivers, Hammer Drills, Angle Grinders / Low Voltage Electrician EDUCATION

Kent State University, Kent, OH BA, Philosophy (Minor Pre-Law) August 2005 ACCOMPLISHMENTS & CERTIFICATIONS

● SAFe Product Owner/Product Manager Certified. November 2022

● OSHA 30 Certified. October 2019

● Eagle Scout - Cincinnati OH, Columbia District, Dan Beard Council. December 1998

● Sandan / Daito Ryu Aikijujitsu (Martial Arts Teacher). November 2023

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