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Customer Service Representative

Location:
Sacramento, CA
Salary:
45000.00
Posted:
April 09, 2024

Contact this candidate

Resume:

James R Fraser Jr.

**** **** **. # ***

Sacramento Ca. 95823

916-***-****

or

279-***-****

ad4wab@r.postjobfree.com

Objective:

Seeking a position that will utilize my experience and training that I have received throughout my career, which will result in a professional and personal growth.

Skills and Abilities:

Very strong in customer service skills.

Strong in training new employees to their potential skills.

Ability to take initiative in identifying problems, collecting data and establishing facts in order to produce practical decisions and solutions.

Excellent verbal and written communication skills with the ability to convey technical issues and write

routine Reports.

Have excellent retail and whole sale skills, with over twenty-five years of experience.

Wok well in high pressure environments alone and as a team member.

Ability to effectively mentor, coach and develop teammates.

Have very strong verbal and written communication skills

Skilled in numerous computer programs.

Accomplishments:

Reached benchmark in store wide sales witch exceeded million dollars as manager.

Improved sales over 35% while in a management position.

Received store of the month three times consecutively.

While managing a Sacramento based warehouse was able to supply the ford dealerships in Northern California with tires, wheels, accessories and equipment during Ford/Firestone recall in 1999 thru 2000.

Continuously led stores to obtain company goals and exceed them by at least 20% at the company Brake

Masters.

Was the lead for four departments tire technicians, automotive technicians, sales personnel and

office staff at, Big O Tires in 1988 thru 1994.

Education:

Graduated 1982 from Sacramento High School Sacramento CA

Experience:

Big O Tires- 07/2023 to 10/2023 Sales Associate Folsom CA.

Florin auto Centre - Assistant Manager 11/2021 to 06/2023 Sacramento CA.

Brake Masters - Assistant Manager 05/2021 to 09/2021 Roseville CA.

Hertz Car Rental – Customer Service Representative 11/2020 to 05/2021 Sacramento CA

Covid 19 shut down 03/2018 to 08/2020

Brake Masters – Floating Manager 09/2014 to 02/2018 Northern CA.

K Mart/Sears - Merchandiser and cashier 04/2013 to 09/2014 Rancho Cordova CA.

Labor Ready – General Laborer 09/2011 to 10123 Sacramento CA.

Maverick Construction - Foreman 09/2010 to 04/2011 Wilton CA.

Culinary Staffing – Kitchen Staff 12/2009 to 11/2010 Sacramento CA.

Home Depot – Associate/merchandizer 04/2009 to 08/2009 Sacramento CA.

Big O Tires – Service Writer 09/2005 to 11/2008 Folsom CA.

Big O Tires – Service writer 02/2003 to 06/2005 Elk Grove CA.

Tire Competitors – General Manager 05/2002 to 11/2008 Sacramento CA.

Haefner Tire – Customer Service Representative 12/1994 to 09/1995 Sacramento CA.

Big O Tires – General Manager 04/1988 to 12/1994 Sacramento CA.

References:

Sean Chandra 916-***-****

Johnny Lorenzo 916-***-****

Jimmy Spears 209-***-****



Contact this candidate