Atlanta, GA *****
Cell 404-***-****
ad4w6z@r.postjobfree.com
JASMINE S. PHILLIPS
MISSION
To achieve academic and personal goals in the field of healthcare and business management. To become associated with a company where I can utilize my skills and gain further experience in the field of Business Management & Nursing. To travel and meet new people, treat patients, and provide advice along with emotional support to those patients' family members.
03/2022 - Present, North Atlanta Dermatology_ Medical Administrative Assistant
• Schedule and confirm patient appointments.
• Collect patient information, and update patient records.
• Prepare rooms and patients for consultations and procedures.
• Coding and preparing insurance forms.
• General office administration duties.
• Obtain consent forms from patients.
• Handle billing issues for patients.
• Greet patients.
• Knowledge of EMR system.
• Knowledge of medical terminology.
• Assist dermatologist with examinations.
02/2021- 05/2022 East Side Urgent Care Front Desk Receptionist
• Answered calls, greet patients warmly, register patients, verified their identification and insurance plans and payment procedures. Knowledge of medical laws and policies where applicable.
• Created and update patient records while maintaining confidentiality and complying with HIPAA regulations.
• Understand the different insurances and how their premiums and payments work to correctly to bill patients.
• Ability to understand the needs of the patients and ensured patient satisfaction in overall experience.
• Multi-task, ensured up to date clinic settings and completed other tasks as per the needs of the business. Work on different business software's as required by the role. Understand the workflow and maintained productivity in clinic.
• Communicated effectively with clinic staff and traveled to various clinic centers when required working 12-hour shift.
• Adhered to attendance policy, scanned and attach forms, lab, and x-ray reports to electronic medical record.
• Collected and enter patient payments into patient accounting system.
• Assisted the practice manager and other staff as required.
• Documented Electronic Medical Record (EMR) all medical interventions.
• Assured HIPAA and OSHA compliance
09/2018 – 07/2022_ Customer Service/ Clerk _ QuikTrip
• Executed cash transactions quickly and accurately.
• Greeted customer and projected a positive friendly image.
• General and detailed customer involved communication.
• Assisted and fulfilled service advisor tasks while he/she was away from desk.
• Aid service management team and service advisors with greeting and writing up service customers.
• Arranged and stocked department displays.
• Made sure the lot was always clean
06/2018- 09/2018 _ Vehicle Attendant Representative _ Ultra Car Wash
• Participated in wash process and applied car wash equipment, & processed payments.
• Greeted customers courteously and explained available wash services to them.
• Scrubbed heavily soiled and hard to reach areas of vehicles, and pre-washed exterior areas of cars.
• Carried out periodic maintenance of equipment used in washing to keep them in proper working order.
• Performed cleaning of facility and ensured everything was kept in the appropriate place and organized.
• Aided customers in any area concerning car wash process.
• Applied water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun.
• Moved and directed cars into the wash area with a pleasant, focused, and competent attitude.
• Carried out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Ensured company policies and procedures are adhered to in carrying out given tasks daily.
EDUCATION
Gordon State College Student 2017- Present P/T Student Nursing Program
Georgia Gwinnett College 2017-2018 Student Nursing Program
Forest Park High School 2013-2017 Graduate
LEADERSHIP
Gordon State College Cheerleader
Forest Park High School Drum Major
Leader of the marching band rehearsals and in performance
CERTIFICATES/ VOLUNTEER
Certificate of Participation as Forest Park HS Drum Major
Forest Park HS band Leadership Award
Toys for Tots Certificate of Recognition - Volunteer
Hosea Feed the Hungry
Marines Toys for Tots * Clayton County Court Appointed Special Advocates for Children
Atlanta Motor Speedway – Fundraiser FPHS
SKILLS
Medical Office Experience
Experience with insurance eligibility and co-pay determination.
Insurance Verification experience
Customer Service
Computer skills
Ethical and legal concepts of the Nursing profession - Nursing FPHS
Cultural competency – Nursing FPHS
Evidenced based practice - Nursing FPHS
Microsoft Word
Excel
PowerPoint
Multitasking and prioritizing
Cashier
Leadership skills
Knowledgeable in car wash services in order to increase sales.
Handled money transactions and operated cash register
Operate automatic car wash while guiding customers into the bay
Provide excellent customer service, and make the customers feel at home while their vehicle is cleaned.
Policing and maintaining nine wash bays and eight vacuum bays
Register
References:
Upon request