Information Technology Desktop Support

MATTHEW BUNCH

*** ** ********* ******, *********, OR 97123

Phone: 971-***-**** Email: ****.*****@*****.***

LinkedIn: linkedin.com/in/matthew-bunch

OBJECTIVE

Highly motivated and detail-oriented IT graduate. I have a strong background with various technologies, both software and hardware. Looking to expand skills and experience working in a Technology focused environment. Willing to expand current skillset and boost brand.

EDUCATION

Oregon Institute of Technology

BS Information Technology 2020 GPA 3.30

Portland Community College

AS Information Technology 2016 GPA 3.74

TECHNICAL SKILLS

Troubleshooting IT Service Management (ServiceNow) Operating Systems Microsoft Word Microsoft Excel Microsoft PowerPoint Networking Python SQL Database Management VMWare VirtualBox

WORK EXPERIENCE

Returns/Sort Seasonal Associate

Amazon November 2023 - March 2024

•Part time warehousing work in between other activities. Processed customer returns.

Hardware Deployment Technician

Medasource August 2023

•Worked on a project for Medasource to support Providence Health Services upgrade current equipment and systems to Epic EHR. Responsibilities included testing label printers, creating records and updating records in Excel and Epic EHR, and deploying printers on site across multiple sites including St. Vincent in Beaverton, Milwaukie Health Center, and Portland Health Center.

Systems Administrator

Information Sciences Consulting Inc. (ISCI) - Contracted for Department of Veterans Affairs at the VA Medical Center in Portland, OR December 2022-February 2023

•Resolved customer requests through the use of ServiceNow and communicated issues through Teams to resolve tickets.

Semiconductor Fab Technician

Mindlance - Contracted for Intel Corporation June 2021-August 2022

•Inspected masks for microscopic defects using specialized equipment.

Semiconductor Fab Technician

Aerotek - Contracted for Sumitomo Electric Semiconductor Materials Inc. February-March 2021

•Processed wafers for sanitation and quality inspection.

Hardware Deployment Technician

Peak Systems Inc. June 2018-April 2021

•Installed various computer hardware including client machines, laptops, monitors, keyboards, printers, and other peripherals for clients including UBS Financial, Intel Corporation, Quest Diagnostics, Freedom Mortgage, and Reynolds School District.

PROJECTS

Western Regional Collegiate Cyber Defense Competition (WRCCDC) October 2023 - Present

Creation of computer images (VMware) and configuring of images (Linux/Windows) for the creation of a cybersecurity scenario for college cybersecurity students.

REFERENCES

Dan Carrere, Assistant Professor, Oregon Institute of Technology ***.*******@***.*** 541-***-****

Donovan Domes, Former Technology & Engineering Instructor, Hillsboro School District ********.***@*****.*** 503-***-**** LinkedIn: linkedin.com/in/don-domes-9300085/

Rosemary Gil, Project Coordinator at Peak Systems Inc. ****@**************.***

Lorena Moyano, HR Representative at ISCI *******@********.*** 703-***-****, ext 119

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