NATALIA REALPE

**** ** ***** ** **** *** Miami, FL 33126 • ad4w3b@r.postjobfree.com • 786-***-****

PROFILE

Focused professional with strong experience in customer service and proven ability to assist customers with a well-informed selection of suitable products and services. Dedicated individual who fulfills the tasks and requirements that are demanded of her. Takes pride in being amicable and likes to work as a team alongside her colleagues. Exhibits a warm personality, pays careful attention to detail and has a drive to succeed.

EDUCATION & CERTIFICATIONS

Celebrity School of Beauty, Miami, FL May 2023- Current

Cosmetology License

Sandra Toro Beauty, Cali, Colombia July 2020-July 2020

Microblading License

Universidad Pontificia Bolivariana, Medellin, Colombia February 2004 – November 2006

WORK EXPERIENCE

Rosalia Beauty, Miami, FL February 2021- July 2023

Sales Advisor

• Used relationship-building skills to assess customer needs

• Actively listened to build rapport with customers

• Placed orders and answered the customer’s questions over the phone and via email to maximize customer service

• Created successful strategies to develop and expand customer sales

• Followed- up with clients after they received their product to assess quality service and customer satisfaction

Auteco, Cali, Colombia March 2018– December 2021

Car Sales Representative/Commercial Advisor

• Served as first point of contact between the dealership and its customers; provided advice and recommendations to clients to ensure their needs and goals were being addressed and met

• Maintained a friendly, outgoing attitude- directed customers to products based on their needs

• Described operations and features of products, and answered to customer’s needs via in-person or over the phone

• Took phone calls and responded to emails from prospective buyer about online listings

Studio F, Cali, Colombia February 2012 – December 2017

Administrator

• Managed retail operations

• Demonstrated creative skills with the recognized in-store layout for buying appeal

• Developed effective relationships with management to ensure the timely delivery of merchandise

• Communicated with customers to determine their requirements, provided beneficial fashion advice to them, and was responsible for completion of multiple daily operational tasks

SKILLS

Interpersonal Skills

• Communication Skills • Confidence • Time Management • Leadership • Attention to detail •

LANGUAGE

• Spanish •

Contact this candidate