Customer Service Associate

AMIRAH GRAYSON

510-***-**** *********@*****.***

OBJECTIVE

To obtain a challenging position that utilizes my medical expertise, customer service, teamwork and leadership skills while expanding my knowledge, skills and abilities.

EXPERIENCE

Medical Assistant

Senior Alternative & CMA Home Care Sept 2023 - Present

Work as a team along with home care providers and nurses to care for patients. Take vital signs and provide other assistance.

Patient Transporter

Kaiser Permanente Oakland, CA Nov 2021 – Aug 2022

Transported patients to and from appointments and aided in other patient needs, as required.

Shopper

Amazon Oakland, CA Dec 2019 – Oct 2021

As part of a team, collected groceries for online orders and prepared items for 3rd party pickup.

Customer Service Associate

New Parkway Theatre Oakland, CA May 2019 – Dec 2019

Customer Service Associate responsible for guest services including ticket and food purchases. Prepared and served snacks. Theatre maintenance.

Youth Services Coordinator

East Oakland Youth Development Center (EOYDC) Oakland, CA Sept 2017 – Dec 2018

Coordinated and supervised youth activities such as homework, sports, games, and field trips

Cashier

Rainbow Oakland, CA Jan 2018 – July 2018

Lead Cashier and Customer Service Associate responsible for processing customer purchases and new associate onboarding. Organized store merchandise. Added sensors to merchandise and restocked inventory.

EDUCATION

Medical Assistant

Carrington College San Leandro, CA

General Studies

Laney College Oakland, CA

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