Customer Service Class A

DIONNE FARLIN

[Phone] 321-***-****

[Email] ************@*****.***

Dedicated Customer Service Professional with 12 years' experience. Solid team player with a positive demeanour and proven skill in establishing rapport with clients. Committed to maintaining professional relationships to increase profitability and drive business results.

EXPERIENCE

CLASS A PROFESSIONAL DRIVER

COMPANY: DART TRANSIT

Driving long distances and transporting cargo between locations

Inspecting vehicles and performing preventive maintenance

Planning routes using GPS systems and following traffic rules

Recording cargo deliveries, road incidents, and logbooks

Able to maintain focus for extremely long periods of time.

Thorough familiarity with all local state and federal safety guidelines.

CUSTOMER SERVICE/ORDER PROCESSOR

COMPANY: MCKESSON MEDICAL SURGICAL

Processes requests received via email or by assigned ticket

Uses a good working knowledge of product planning, product lead time, post processing lead time, and project management principles to prepare draft Order Commit milestone schedules and/or Promise Dates

Confirms that orders are scheduled by operations in a timely manner and is responsible for coordinating Order Commit development with the team

Use Pick-to-Voice equipment, RF scanner, RF gun, RF printer and hard-wired printer to perform duties

Maintain an in-depth knowledge of products

Homemaker

Seniors First

Providing daily living services to seniors, such as bathing, dressing, grooming, and medication management.

Helping keep bills organized and up to date on payments.

Assisting patients with physical therapy techniques and exercises

EDUCATION

HIGH SCHOOL DIPLOMA

EVEREST UNIVERSITY

Medical Insurance Billing and Coding

EVEREST UNIVERSITY

Medical Insurance Billing and Coding

SKILLS

Strong Communication

Multi line phone talent

Complex problem solving

Attention to Detail

Building Customer Loyalty

Time Management

Patience

ACTIVITIES

Enjoy spending time with family. Love arts and crafts, cooking and outdoor activities. Cycling, meditation and self-care.

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