FRANK CROPELLI
CONTACT
**********@*****.***
Pittsburgh, PA
GOAL
To obtain a position that will benefit the company as well as myself. Ideally a company with growth potential, where I would be proud to represent the company and the company would be proud to have me on board.
SKILLS
EXCEL
ON BASE
DATA ENTRY
OPERATIONS
MORTGAGE LOANS
CUSTOMER SERVICE
INVOICES
EXPERIENCE
Customer Service Representative
Allegheny Health Network – Pittsburgh, PA
June 2018 - Present
Successfully help patients navigate insurance and billing problems.
Collect outstanding balances
Financial Processor
PNC Bank – Pittsburgh, PA
July 1998 – May 2018
Processed incoming and outgoing domestic and international wires
Processed check deposits
Reversed payments
Pharmacy Tech
Walmart – Pittsburgh, PA
2007 - Present
Currently work nights and weekends as a pharmacy tech
Provide customer service to patients
Refill prescriptions
Manage stock
Discuss interactions with patients
EDUCATION & AWARDS
Keystone Oaks High School
June 1989
Eagle Scout
June 1988