615-***-****

ad4vv2@r.postjobfree.com

Nashville, TN 37013

CONTACT PROFILE

SKILLS

EDUCATION

WORK EXPERIENCE

Customer Service

Process Development

Proficient in Microsoft Office Suite

& Google Suite.

Written & Verbal Communcation

High School Diploma

Sikeston High

School

AUG 2014 - MAY

2018

Optician/Receptionist

VISION CENTER - ANTIOCH, TN

Engaged in patient care, providing personalized assistance with frame selection, contributing to eyewear and contact lens sales. Proficient in scheduling patient appointments and managing referrals. Conducted pre-testing procedures to ensure efficient and accurate eye examinations.

SEP 2022 - CURRENTLY

Dedicated to pursuing a rewarding career by engaging in challenging tasks that optimally leverage my well-honed skill set. I am committed to contributing to dynamic work environments that not only provide opportunities for career advancement but also foster continuous professional growth. Eager to apply my expertise to make meaningful contributions within a collaborative and innovative setting, while remaining adaptable to evolving industry demands. Zaryuna Sutton

TLE Service Writer

WALMART AUTOMOTIVE - ANTIOCH, TN

Oversaw the TLE area, ensuring compliance with company policies. Proficiently managed claims, returns, and merchandise organization, identifying shrink and damages while prioritizing a safe work environment. Provided customer assistance, including greeting, creating service orders, and staging vehicles. Excelled in customer service by addressing needs, assisting with purchasing decisions, resolving issues, and promoting products and services, all within a secure shopping environment.

MAY 2020 - AUG 2022

Customer Service Representative

AUTOMATED HEALTH SYSTEM - NASHVILLE, TN

Provided frontline assistance to applicants and members within the Service Center, guiding them through TennCare Program applications and recertifications. Proficiently aided members in reporting case changes, filing appeals for eligibility denials and terminations, and addressed diverse general inquiries. Demonstrated strong communication skills and a deep understanding of TennCare policies to ensure accurate and timely support for program participants.

NOV 2021 - APR 2022

EMPLOYEE

REFERENCES

Ms. Katty

615-***-****

Don Larry Jr

870-***-****

Leadership & Time Management

CERTIFICATES

Success Real Estate

School of Nashville

60 hour Pre-licensing Course

SEP 23, 2022