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Customer Service Security Officer

Location:
Brockton, MA
Posted:
April 09, 2024

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Resume:

Jean Gardy Moise

*** **** ***** *****

Brockton, MA 02301

Phone: 774-***-****

ad4vqw@r.postjobfree.com

Summary

Self-motivated and enthusiastic professional with customer service and driving experience. Meticulous, analytical thinker with demonstrated problem solving ability. A strong communicator who thrives collaboratively as well as independently.

Qualification and Skills

Microsoft Office

Time Management

Problem-Solving

Data Entry

Analytical

Customer Service

Fluent in Haitian Creole and French

Education

RSIG

Framingham, MA

Security Officer Training

May 2009

Horizon Learning Connection

Mattapan, MA

Nursing Assistant

September 2009- October 2009

InfoTronic University

Port-au-Prince, Haiti

Computer Science

September 2002- February 2004

Roger Anglade

Port-au-Prince, Haiti

High School Diploma

September 1996- July 2001

Professional experience

DPV TRANSPORTATION Assistant Manager 2023 to present

Boston Public school 2021 to present

MBTA/ The Ride Services

Paratransit Driver and Trainer

Hyde Park, MA

June 2015-2021

Provide safe and reliable transportation service to passengers by operating position specific vehicles

Reports any maintenance problems to Maintenance in accordance with Company procedure

Report to duty on time and maintain assigned route in a safe manner

Physically assist ambulatory and disabled passengers

Report accident or incident per Company policy

Inform all appropriate personnel of problems with passengers and vehicle

Ensure vehicle is properly fueled according to facility procedures

Complete all required paperwork (including route change sheets, time cards, vehicle repair requests) and submit to the appropriate authority in a timely manner.

Maintain a cooperative attitude with fellow employees, supervisors, customers, and passengers while always promoting company goodwill.

Prepare vehicle for inclement weather conditions, including scraping or cleaning windows.

Safely and efficiently utilize vehicle equipment, including wheelchair lift, radio and emergency equipment.

Operate Zonar computer system

Practice defensive driving at all times and avoid vehicular and industrial accidents by practicing safe driving and work habits.

HD Supply

Supervisor

Hyde Park, MA

September 2012-June 2015

Monitor the day-to-day operations for the warehouse

Monitor loading, and receiving times and makes appropriate changes

Inform and communicate with associates to ensure compliance

Monitor and complete computer and manual reports and related paperwork, including time records, daily logs, damage reports

Monitor product damage

RSIG Security Company

Security Officer

Framingham, MA

May 2009- September 2011

Greet and acknowledge employees and guests

Adhere to operating policies and procedures that mandate customer service techniques and emergency response procedures



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