Joshna Rence Lawrence

email: ad4vo4@r.postjobfree.com 4612 Chesney Ridge Dr, Austin, Tx -78749

Phone: 512-***-****

OBJECTIVE:

Aspiring individual with 1 year experience as risk and fraud analyst, 3 years of experience in import & export airway logistics seeking a challenging position in in the field of data analytics where I can utilize my skills in data manipulation and analysis, and gain valuable experience in the industry.

PROFESSIONAL EXPERIENCE:

Risk Analyst at Accenture Flex (Client: Facebook Meta) Austin, USA Jan ’22 – Present

• Identify, understand, and scope emerging fraud trends in Facebook Platform and aid in risk mitigation.

• Investigation of scams and hacks encountered in Facebook Marketplace to prevent fraudulent and suspicious activities.

• Define and drive performance metrics including new fraud trends, false positives and manage rules to detect and prevent abuse.

• Effective and efficient risk management of profiles adhering to Facebook Risk Management protocol. Dispute Analyst at Epoch, USA Sep ’22 – Nov ‘22

• Investigate and resolve provider dispute claims for PayPal transactions.

• Analyze and investigate complicated payment claims for fraud prevention.

• Monitor disputed transactions for possible fraudulent activity. Office Agent at Air General Inc., Austin, USA Apr ’19 – Nov ‘2021

• Handling of end-to-end import & export regulatory logistic compliance of cargo for Lufthansa and British Airways protocol.

• Create and review cargo documents with U.S. Customs, Immigration, USDA, and other relevant agencies to achieve the necessary releases and clearances.

• Utilized Tableau and Excel to perform profit analysis and create pivot charts for data visualization.

• Prepare documentation for tracing action, perform follow-up, and keep customer informed of progress. Image Review Clerk at Faneuil Inc., Austin, USA Jan ’21 – Feb’2021

• Process Tx-Tag data through BIOS and disposition at a high accuracy rate achieving established performance metrics. TRAINING AND CERTIFICATION:

Data Analytics Boot Camp, University of Texas Austin April ’23 – Present

• Conducted statistical analysis on data sets to identify trends and patterns using VBA Excel Macros.

• Utilized Python and Pandas to analyze large data sets, present finding to Team.

• Database table creation, update and write complex SQL queries with functions including constraints to manipulate data. Java Certification at NIIT, India: June ’16 – Sep ‘16

• Completed Java certification involving object-oriented techniques for real world applications.

• Developed database management framework using Java.

• Developed Tic Tac Toe game feature.

SKILLS:

• Proficient in SQL, Python, VBA, Microsoft Excel and Vlookups.

• Experience in data cleaning, data visualization, and statistical analysis.

• Familiarity with data visualization tools such as Tableau and Pivot Charts.

• Knowledge on data frames, data structures using Pandas Python.

• Strong problem-solving and analytical skills.

• Excellent communication and collaboration skills. EDUCATION:

Master of Engineering - Electrical Engineering Anna University, India, May 2014 GPA: 8.03/10 Bachelor of Engineering - Electronics

Communication

Anna University, India, May 2012 GPA: 7.1/10

Contact this candidate