Real Estate Customer Service

JASIRE HARDY

*************@*****.*** 630-***-**** Chicago Heights, IL 60411

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills

Client Relations

Adaptability and Flexibility

Service Oriented

Analytical and Logical Thinking

Contract Preparation

Verbal and Written Communication

Charting and Clinical Documentation

Excellent Customer Service Skills

Problem-Solving

Interpersonal Skills Development

Product and Service Knowledge

Lead Generation

Sales Development

Experience

11/2022 - Current

Real People Realty

Mokena, IL

Realtor

Managed real estate transactions from initiation to closing. Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

Represented buyers and sellers in major real estate transactions. Scheduled home viewings with potential buyers.

Researched and determined competitive market price. Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.

Executed marketing efforts via cold calling, postcard mailings and door knocking, Promoted properties via advertisements, open houses and multiple listing services. Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

Networked with industry contacts to expand knowledge of real estate markets and best practices. Called or emailed lapsed clients to inquire about continuing needs. Presented properties to potential buyers to address questions or concerns. 08/2020 - 10/2021

Ludeman

Developmental Center

Park Forest, IL

Mental Health Technician

Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge. Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.

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Documented patient interactions in compliance with HIPAA requirements. Identified and addressed individual mental health challenges to support patients. Bathed, fed and dressed patients based on individual abilities. Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.

Collaborated with client and clinician to develop and support goals and clinical treatment plan. Verified patient health history and contact information for chart accuracy. Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.

Collaborated with doctors, psychologists or therapists in working with patient treatments. Accompanied patients to medical and counseling appointments. Instructed new employees on protocols to use when interacting with psychiatric patients. 02/2018 - 08/2020

Association For

Individual

Development

Aurora, IL

Direct Support Professional

Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Supervised medication administration, personal hygiene and other activities of daily living. Assisted individuals in development of social skills to become integrated in community. Assisted individuals in learning and developing new skills. Tracked and reported clients' progress based on observations and conversations. Assisted with planning and coordination of activities and outings based on individual needs. Accompanied or transported clients to appointments, errands and social activities. Aided with mobility and independence for disabled individuals and continually monitored safety. Used approved crisis intervention techniques in emergency situations. 06/2015 - 02/2017

Saks OFF 5TH

Aurora, IL

Sales Representative

Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Adhered to company initiatives and achieved established goals. Created successful strategies to develop and expand customer sales. Education and Training

Sugar Grove, IL Some College (No Degree) in Business Administration Waubonsee Community College

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