P a g e * *

Medhane Kesete ad4ve4@r.postjobfree.com • 202-***-****

Silver Spring, MD

Network Technician Profile

Dynamic Network Technician with expertise in designing, implementing, and maintaining network infrastructure. Proficient in utilizing industry-leading technologies to optimize network performance and enhance connectivity. Skilled in troubleshooting network issues and conducting thorough root cause analysis for efficient problem resolution. Exceptional ability to collaborate with cross-functional teams to ensure seamless integration and successful project implementation. Strong expertise in managing network security protocols and implementing robust measures to protect against cyber threats. Proven track record of successfully configuring and maintaining network devices such as routers, switches, and firewalls. Areas of Expertise

Data Center Infrastructure

Troubleshooting & Problem Resolution

DCIM Software

Project Management

Communication & Collaboration

Documentation

LAN/WAN Management

Operating Systems

Cloud Networking

Career Experience

Direct Line Aug 2022 – Present

Data Center Technician

Conduct regular network maintenance to ensure optimal performance. Collaborate with team members to address network issues and implement solutions. Document network configurations, changes, and troubleshooting procedures.

Installed and managed network cabling infrastructure, ensuring seamless operations and connectivity.

Demonstrated proficiency in terminating Cat 6 cable connectors and modular plugs, ensuring reliable connectivity.

Implemented post-installation tests to verify network functionality and address any issues.

Worked in accordance with building codes, OSHA requirements, and company guidelines to ensure a safe working environment.

Successfully led a team of 5 individuals, providing exceptional service to big enterprise companies such as Amazon, Microsoft, and Dropbox data centers.

IES Communications Apr 2021 – Aug 2022

Data Center Technician I

Conducted cable dressing, termination, and testing on components. Installed, repaired, and updated network cables to optimize speed and performance. Utilized hardware diagnostics to identify and replace faulty parts. Traveled to customer sites to perform repair, maintenance, and troubleshooting.

Collaborated with team members to ensure successful completion of tasks.

Successfully completed vendor responsibilities at the Oracle Data Center.

Developed a strong understanding of Oracle systems. FedEx Ground, Gaithersburg, MD Nov 2020 – Apr 2021 Intern

Handled customer complaints and queries, providing satisfactory resolutions. Engaged in open and honest conversations with employees to address performance concerns and resolve them swiftly. Maintained regular communication with clients, providing timely updates on project completion and ensuring accountability for meeting deadlines.

Managed the daily processing of 250 packages, ensuring accuracy and timeliness.

Collaborated with team members to develop and implement strategies for improving productivity and streamlining processes. Education

Associate of Applied Science in Cyber Security, Prince George Community College, 2019 Information Technology Systems Administrator, My Computer Career, 2022 Certifications

A+ CompTIA Linux + MTA Security MTA Networking

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