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Guest Service General Manager

Location:
Moore, OK
Salary:
90,000
Posted:
April 08, 2024

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Resume:

TASNEEM ALVI

ASSISTANT MANAGER

I work hard to create a friendly welcoming environment while also maintaining cleaning standards, and meeting sales, labor, and food waste goals.

LEADERSHIP

I have been in many leadership positions ranging from lead server, corporate trainer, training coordinator, manager, and currently general manager.

SKILLS

Organized

Guest Service

Efficient

CONTACT

Moore, OK

405-***-****

Tasneem Alvi

ad4vdg@r.postjobfree.com

EXPERIENCE

HIDEAWAY PIZZA – OKC, ARKANSAS, MOORE

SERVER-BARTENDER (CORPORATE TRAINER 2015-2018)

2013-2015

Started as a server, focusing on guest service while providing efficient and friendly service. Moved to corporate trainer to help open new stores and teach new employees the same guest service I provided to guests. Then moved to Bartender adding on more multitasking skills, serving tables and bar guests while also providing memorable guest service and hospitality.

HIDEAWAY PIZZA – MANAGER – ARKANSAS, BARTELSVILLE, MOORE

2016-2020

Took on more over all operations-based work. Focused on creating food and assisting the kitchen on high volume shifts while also maintaining a smooth-running sales floor. Working in high paced environments and moving fluidly through all areas of the restaurant. Also begin to learn to control food waste, control labor, and work to correct issues for guests and handle any and all complaints, leaving all guests satisfied, happy and wanting to come back.

HIDEAWAY PIZZA – TRAINING COORDINATOR 2020-2021

Worked with the corporate office to organize trainers from 21 stores to come out and help train and open a new store. Controlled the scheduling for all trainers in foh and boh while also organizing class room work as well as preview meals before grand opening.

HIDEAWAY PIZZA – GENERAL MANAGER – 2020-Current

MOORE, NORMAN, NORMAN NORTH

Maintaining overall operations while effectively controlling waste, labor, and staff morale. Also maintaining a high guest service score and providing memorable proactive hospitality for all guests.

WHILE I HAVE LOVED WORKING WITH THIS COMPANY I HAVE FOUND IT IN MY HEART TO GO ON A DIFFERENT VENTURE AND FIND A WAY TO HELP PEOPLE IN A DIFFERENT MANNER. I HAVE A PASSION FOR HEALTH AFTER DISCOVERING MANY HEALTH ISSUES THAT I WAS ABLE TO REVERSE SIPMLY BY WHAT I PUT IN MY BODY AND WOULD LOVE TO HELP OTHERS DO THE SAME.



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