Lili Hagos

Woodbridge, VA. ***** Phone # 408-***-**** ad4vb7@r.postjobfree.com

SUMMARY STATEMENT

Detailed-oriented and dependable candidate interested in data entry jobs. Successful at managing multiple priorities with a calm and positive attitude. Reliable and dedicated with a hardworking and resourceful approach. Willingness to take on added responsibilities to meet team goals.

SKILLS

• Excel Data entry • MS Office

• Good telephone etiquette • Written communication and decision making

• Flexible and adaptable

PROFESSIONAL SKILLS

Customer Service

• Answered telephone calls promptly to avoid on-hold wait times.

• Followed up with visitors about resolved issues to maintain high standards of service.

Teamwork

• Used strong interpersonal communication skills to convey information to others.

• Provided administrative support to department leads.

• Collaborate with a team of 35 and support volunteer initiatives to solidify the team's position and

achieve goals.

Organization

• Tracked service activities and outcomes against outlined plans and goals and kept files organized and

updated.

• Worked with team leaders and helped them coordinate individual community services to advocate for

client needs and resolve roadblocks.

• Maintained clean, neat, and operational facilities to serve 500 visitors per week.

WORK HISTORY

• Data Entry Internship - SwiftConnect LLC, VA 1/24/2024 – Current.

• Substitute Teacher in Santa Clara County school system, CA.

EDUCATION

Diploma Teaching Certification: Kotebe University of Education.

LANGUAGES - English and Amharic

Contact this candidate