Marc K. Boone

Schaumburg Ill. *****

***/***-****/ad4v7n@r.postjobfree.com/www.linkedin.com/in/marckboone

Software Manager Digital Analyst Content Manager

Summary

Security-focused IT professional with network, customer service, digital signage content, and management software expertise. Skilled in innovative advertising platforms and connecting digital out-of-home networks with ad revenue. Organized results-oriented leader with a proven track record for increasing organizational profitability.

EDUCATION

Master of Information, Technology Degree, American Intercontinental University

Bachelor of Arts, Criminal Justice, Lewis University

CERTIFICATIONS & TRAINIING

Digital Signage Certified

5ESS Switch Certification

POS Certification

KEY SKILLS

Project Manager

Software Sales

System Technician

Digital Networks

Bid Pricing Analyst

Technical Staffing

Leadership

Inside Technical Sales

Account Coordinator

PROFESSIONAL EXPERIENCE

Pulse Technology August 2022 - March 2024

Business Development Executive

Provide business development operations for a team of eight Account Executives, consistently exceeding sales targets outlined in the compensation plan. My daily contributions include actively prospecting and qualifying potential clients to maintain a cost-effective revenue pipeline.

•Support for 8 plus Account Executive representatives and all their assigned territories

•Setting 20 plus net new and current customer meetings a month meeting SLA bonus

•Generated over $300,000 in revenue year to date.

•Utilize all giving resources to build a new network pipeline

NEC Display Solutions of America, Itasca, IL. August 2010 - December 2020

Insides Sales/Software Support/Bid Desk Analyst

Bid Pricing Analyst for a leading global provider of commercial and professional digital signage and visual technology solutions.

•Supported 100 customers per month with order information and pricing bid inquiries.

•Provided troubleshooting support for client network requirements.

•Maintained networks with data and demographic information.

•Facilitated webinars regarding technology products and solutions.

•Represented Vukunet Services and Content Management Software information to clients.

•Developed flight ads and managed client networks.

Level 10 /TekservePOS, Schaumburg IL. June 2008 – March 2010

Project Manager/Account Coordinator

Coordinator for customer accounts, providing Point of Sales equipment to customer sites, and staffing technicians for area locations.

•Managed two major customer accounts and Point of Sales equipment ensuring rapid response to 20

customer requests per month.

•Provided exceptional customer service resulting in the business development of 150 stores within two years.

•Controlled customer inventory and asset management for $1 million in equipment.

•Administrated logistics of equipment and technical onsite visits resulting in increased company profitability.

•Maintained and invoiced 100 customer projects and services per month.

•Completed and coordinated monthly and weekly customer reports.

UPS, Hodgkins, IL June 2005 to July 2006

Systems Technician

System Technician for the world’s largest package delivery and supply chain solution company with $84.6 billion in revenue.

•Completed quarterly software inventory and licensing for UPS departments.

•Completed hardware inventory for systems and TSG departments.

•Installed PC memory cards.

•Repaired laptops, COM ports, hand-held scanners, and performance problems.

Lucent Technologies, Naperville, IL June 1999 – April 2001

Associate Communications Service Technician

Associate Communication Technician for onsite engineers wiring 5ESS Switches and installing CAT5 cable.

•Earned rapid progression of experience and performed an integral role in critical installation projects.

•Installed 5ESS and 7RE switches, routers, and DSL telecommunications equipment.

•Tested, maintained, and resorted facility circuit packs within the 5ESS switch system.

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