Denise Harbor

ad4v7b@r.postjobfree.com 318-***-**** Bossier City, LA

SUMMARY

Seasoned customer service professional with 5 years of experience in sales support and leadership roles. Skilled in providing exceptional service and guidance in retail operations and telemarketing environments. Seeking a work from home customer service position to leverage expertise in customer engagement and problem-solving. WORK EXPERIENCE

United States Postal Service 241 Lynbrook Boulevard Shreveport, Louisiana 71106

Lead Sales Service Distribution Clerk 05 - 03

• Provided comprehensive sales and customer support services for a range of postal products, including stamps and philatelic items.

• Functioned autonomously as a team leader, delivering administrative and technical guidance to support staff in retail and postal office services.

• Managed the distribution of special promotional items and ensured the seamless execution of sales strategies and customer engagement.

Southland Builders and Associates 2746 Mackey Lane Shreveport, Louisiana 71118

Telemarketing Supervisor Aug 1999 - Apr 2005

• Developed and utilized persuasive communication techniques to convey product benefits, enhancing customer engagement and interest.

• Tailored sales strategies to individual client needs, ensuring relevant and compelling presentations of services.

• Maintained a high standard of professionalism, consistently representing the company's brand and values in customer interactions.

EDUCATION

Captain Shreve High School

High school or equivalent, N/A

6115 E Kings Highway Shreveport,

Louisiana 71115

May 1999

SKILLS

Customer Service - 10+ Years