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Customer Service Representative

Location:
Oviedo, FL
Posted:
April 09, 2024

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Resume:

Kareeda Robinson Beckles

Professional Summary

Oviedo FL, 32765

ad4v66@r.postjobfree.com

+1-347-***-****

Authorized to work in the US for any employer.

Skilled team player with strong background in any environment. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Authorized to work in the US for any employer

Work Experience

In-Home Caretaker

Private In Home Caregiver - Brooklyn, NY

August 2017 to February 2020

• Monitors patient condition by observing physical and mental condition, intake and output, and exercise. • Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. • Assists patients by providing personal services, such as bathing, dressing, and grooming. • Helps family members care for the patient by teaching appropriate ways to lift, turn, and reposition the patient.

• Advises on nutrition, cleanliness, and housekeeping.

• Records patient information by making entries in the patient journal and notifying the nursing supervisor of changing or unusual conditions.

• Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards. walkerswood jerk seasoning factory

Walkerswood jerk Seasoning - Jamaica, IA

January 2015 to October 2016

Packaging products

Customer Service Representative

White Castle Ocho Rios - Jamaica, IA

June 2014 to October 2015

Sales, customer service, cashiers

• Answered inbound calls to greet and assist customers with various needs and questions. • Completed paperwork for orders and new service actions.

• Resolved customer inquiries, complaints and issues providing insightful solutions. Skills

● Problem solving

● Time management

● Adaptability

● Empathy

● Multitasking

● Friendly and patient

Certified Home Health Aide (CHHA)

Allen Health Care Services - Brooklyn, NY

August 2021

• Monitored patient vital signs and reported changes to supervisors to review treatment regimens.

• Bathed and dressed patients before meals and social activities.

• Supported patient needs with grocery shopping, cleaning and household supply replenishment.

• Reviewed and followed specific care plans for clients and reported completed tasks to supervisors.

• Guided patients through safely accessible motions and exercises to support health and mobility.

• Responded promptly to resident requests for assistance.

• Learned and followed medical regulations and requirements in dispensing care. • Offers companionship and emotional support to clients remotely and during sessions. • Observed client conditions and prepared reports for recovery tracking purposes. • Complied with regulatory restrictions and best practices surrounding client care. • Assisted clients with mobility restrictions, providing safe transition into and out of bed, automobiles or wheelchair.

• Recorded accurate observations by applying active listening and critical thinking skills. Education

GED

Eastern parkway adult center - Brooklyn, NY

March 2022 to August 2022

High school diploma

Marcus Garvey high - St ann

September 2007 to June 2013

Skills

• Laundry

• Cooking

• Senior Care

• Home Care

• Cleaning Experience

• Caregiving

• Meal Preparation

• Childcare

• Customer service

• English

• Medication Administration

• Babysitting

• Cleaning

• Dementia Care

• Alzheimer's Care

• Vital Signs

• Analysis skills

• Salesforce

• Patient Care

• Memory Care

• Zoom/Video conferencing (1 year) •

Hospice care

Languages

• English - Fluent

Certifications and Licenses

Certified Home Health Aide

August 2021 to Present



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