Objective: I would like to utilize my customer service and managerial skills to be a part of your company where I can grow and build a new career. I’m very professional outgoing and I can adopt very well in any situation. I work well under pressure as well as being an amazing team player I am very much organized with great problem solving skills. I strive to deliver customer health and safety, and I believe I would be a great access to your organization, and be a part of your an amazing team.

Professional Experience

Ashley Furniture, Winston Salem NC 08/2023 - Present

Sale Associate

To delight our guests, turn houses into homes and change lives to suit our customer’s life style living.

I have Furniture, Sales Experience, Customer Service Oriented, Detail Oriented, with Vendor Management and MS Office Skills.

Self-motivated, energized, customer service and sales focused, fashion forward driven, passionate, relentless, professional, and a “people-person", in furniture selling.

Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships.

Marketing new sales and special events. Assisting customers in financing, purchasing, delivery and ultimate satisfaction

Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development.

Urban Air, Winston Salem, NC 02/2023- 8/2023

Cashier

Ensures work environment is safe, healthy, and clean.

Operates cash register and receives payment from customers in cash or credit card, accurately

Clean and restock work area when needed to maintain a solid knowledge of products and services available in the unit.

Provides customer support and handling customer inquiries

Works directly in the unit with associates to ensure service/ training compliance standards are met coordinates all training of hourly staff in customer service program as well as provides hands-on.

Enforce all Urban Air policies and maintain Safety while having fun with our customers

Fed Ex, Raleigh Durham NC 01/2022 - 01 / 2023

Package Handler

Picking and packaging items in a warehouse facility environment

By exceeding expectations every day, I ensured my coworkers and I strived for higher productivity than expected

Additionally, I learned and developed other jobs outside of my paid work, including palletizing, labeling, and material handling.

Package parts going to outside processes or customer in a safe and clean manner that will protect the product from damage and/or oxidation.

Count all parts prior to shipping or delivery and upon receipt to verify quantity.

Manage the inventory process using designated locations and make correct entries in the ERP system. Ensure inventory is stored in a clean and safe manner to prevent any damage to the parts.

Product received from outside processing should be completely unpacked and brought to inspection. No parts should be brought to quality unless unpacked or otherwise directed.

Required to maintain work area, boxes and supplies in a clean organized fashion.

Creating labels for shipping, entering information correctly into our internal system or customer portals.

Assist with staging of product or material, including WIP via bins, shelves, carts, pallets etc.

Last line of defense concerning quality control in regards to visual inspection, documentation control and ensuring that quality product is shipped and received.

Walmart, N Tyron Charlotte NC 06/2021- 1/2022

Online Shopper

Whenever possible, assist customers in finding things in the store to avoid any unsettling or confused customers.

Walking around the store scanning and grabbing products that are needed for an in store pick up, or drive up within a specific time frame and making sure there are no late orders.

Because of my expandability I was also helping with other departments when orders are done or slowing down, such as helping with returns, drive up orders, and/or cleaning

Personal shoppers are responsible for picking Grocery and General merchandise orders that are received through our on-line ordering platform.

Load customers’ orders with a passion around while providing outstanding customer service.

I’m hard working and self-starters empowered to make decisions to provide the customer experience we all expect.

Stage orders in the picking, pick complete, or pick review areas and then sort orders for packing.

Pack orders efficiently and carefully so they arrive in the best condition for our customers research nil-pick exceptions.

Education:

East Mecklenburg High School, Charlotte NC Graduate 06/2021

Saint Augustine University, Raleigh, NC BACHELORS OF SCIENCE. Anticipated 2026

Major Public Health GPA 3.8

Resume: Furnish Upon Request

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