Debra Small

Customer service. Work at AAA midstates

717-***-****

ad4v5l@r.postjobfree.com

Littlestown, PA 17340

 

Authorized to work in the US for any employer

Summary

I am a dependable and organized team player with the ability to communicate

effectively and efficiently. I am skilled at building relationships with employees

across all levels of an organization. I am also highly skilled in client interaction,

account management, sales techniques, and known to ensure repeat business.

Work experience

Customer Service Representative

AAA Mid States - Hanover, PA

August 2019 to Present

Customer service at aaa midstates. I answer phones, set appointments and put customers memberships in computer. I also do penn dot items such as tags and titles and other notary items

assistant manager

Quality Inn & Suites Inn and Suites Of Gettysburg - Gettysburg, PA

January 2014 to Present

I check in guest and check them out through our choice computer system. Answer

all phone calls and forward calls if necessary to other departments. I count the money drawers to verify correct amount beginning and end of shift. I am in charge of making schedule for front desk and breakfast. I am also in charge of setting up groups and all necessary paperwork. For breakfast i work directly with the sales

company in ordering supplies and putting them away upon delivery.

sales person

CosmoProf - Hanover, PA

August 2010 to January 2014

My job was greeting the guest and helping them find products. I rang their sales out and made any changes to their bill that was needed. stocking shelves and keeping

them orderly and clean was a big part of our jobs.

Education

High School Diploma in business

Littlestown Area Senior High School - Littlestown, PA

June 1984

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