Olivia Cooksey ***** Hickory

Grove Drive

Louisville, KY

40291

303-***-****

oliviacooksey3

@yahoo.com

EXPERIENCE

L&D Mail Masters Inc.- 08/07/2023-

**/**/****

I was an entry level computer

programmer in a professional office

environment. I would program

Python, SQL, and PSL coding for

clients in an office setting. This was

my first professional job after

graduating college. I was to present

efficient client work to other

departments for review in a timely

manner and in charge of getting the

code ready for clients.

Xplor Technologies- 02/27/2023 -

08/05/2023

I worked as a hybrid to assist in

Technical Support as a Technical

Support Representative. I work with

merchants to help assist in payments

on the merchant terminals. We are a

credit card processing company that

helps merchants get paid. I

troubleshoot software on multiple

screens and also program terminals.

This job is mostly in technical

support.

Jefferson County Public Schools,

Louisville, Kentucky — Substitute

Teacher

SKILLS

Teaching

History

Administration

Office

Administration

Business

Management

Accounting

Programming

Coding

A+

Certification

Java

Python

PSL

SQL

R

C, C++

Technology

Technical

Support

Credit Card

Industry/Paym

ents

Computers/IT

Sales

IT/Tech- 3

years

experience.

January 2015 - February 2023

This role consists of Teaching, filling

in for missing Teachers, taking

attendance, and monitoring student

progress. The role can include long

term assignments, implementing

lesson plans, calling parents, grading

student work, and making lesson

plans. I have also done contract long

term Teaching.

Premier Resource Group, Denver,

CO — Credit Repair Specialist

May 2018 - February 2022

This was a call center and remote

position working on the phones with

customers fixing their credit to get

them into homes. The goal was to

drive sales and help customers fix

their credit. This included

troubleshooting and working on

computer screens. This job included

technical support so three years of

experience from here.

At Home Stores, Broomfield,

CO, Louisville, KY — Assistant

Store Manager

August 2010 - January 2020

I started out as a cashier in Louisville,

Kentucky then worked my way up

into management working at a store

also in Broomfield, Colorado as an

assistant store Manager. This included

handling a large amount of money in

a safe, counting drawers, organizing,

creating excellent customer service,

and managing a store.

I have experience entering student

data to higher administration and

Data Entry

Healthcare

People

Management

Friendly

Teamwork

Collaboration

Awards

Bachelor of

Arts- History -

University of

Louisville 2021

Associate of

Arts- Jefferson

Community

and Technical

College 2014

Customer

Specialist

Award- White

Castle 2016

collecting data as a Teacher. I would

audit student performance and

behavior. I would also audit for

recommendations. . I also have office

administration clerical duties such as

filing paperwork in alphabetical order

and administrative office experience.

This also included taking phone calls

from being in management and

computer administration. I also have

experience with signing and

overviewing legal documents

including mine, affidavits, and other

cases overview.

EDUCATION

Northcentral University

San Diego, California, Master of

Science in Computer Science (in

progress)

University of Louisville,

Louisville, Kentucky, Bachelor of

Arts- History 2021

I graduated with my Bachelor of

Arts in History degree August

2021 from the University of

Louisville.

Jefferson Community and

Technical College, Louisville,

Kentucky-Associate of Arts 2014

I graduated with my Associates

degree from a community college

in 2014.

Seneca High School- Louisville,

Kentucky- High School Diploma

I graduated in May of 2010 with

my high school diploma.

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