Mary A. Cook Charleston, SC 540-***-****
***********@*****.***
Healthcare Sales Manager
Experienced healthcare sales manager driving transformative solutions for organizations, optimizing patient outcomes, and enhancing operational efficiency. Deep knowledge of hospital and outpatient protocols over entire continuum of care. Eight years successfully growing health and medical objectives across diverse industries in multiple customer-centric positions. Successful advisor able to create and execute comprehensive care experiences while adhering to mandated policies and procedures. Conducted or consulted multiple value analysis, implementation, and customer retention projects.
Areas of Expertise
Leadership Healthcare
• Training and Team Enhancement • Product Implementation
• Recruitment, Hiring, and Dismissal • Genome and Oncology Expert
• Mentored Team Members • Value Analysis- Product Integrity
• Servant Leader • System-wide/IDN Sales
Professional Experience
Oncology and Business Development
Tempus Labs, Charlotte, NC
Sr. Clinical Account Associate, February- Present
Clinical Sales Associate, March 2022 – February 2024 Surpassed sales goals in a highly saturated market by identifying additional growth opportunities via current customers, value-add targets, education programs, and conferences/trade shows. Successfully navigated fiscal and product cycle conversations to close large, month-over-month growth.
GPO/IDN Healthcare Sales, extensive genome and cancer specialty sales.
Exceeded quota, finishing year at 137% to plan in first year.
Highest performing territory (M.O.M) fueled by add-on and expanded testing throughout hospitals.
Initiated collaborative partnership with massive IDN to further industry research capabilities.
Successfully managed multiple clinical projects with elite delegation and diplomacy skills. Emerald Health Services, Charleston, SC
Recruiting Specialist, August 2021 – March 2022
Demonstrated ability to communicate, present, influence, and effectively recruit/sell highly sought-after clinical personnel to hospitals. Proven track record of managing multiple projects and pipelines through medical partners and direct hospital communication. In depth process knowledge, presenting clinical information and personnel to highly trained hospital leadership. Excelled in active listening, negotiation, and presentation skills to front-line staff up to C-Suite staff members.
Build and maintain pipeline to exceed quotas while leading company in retention rates.
Construct travel pay packages, candidate profiles, and pitch compensation to travel nurses.
Manage and grow relationships with all departments to ensure continuity of service with candidate.
Qualify candidate through consultative selling techniques and work to credential them prior to start date.
Expertly navigated and sourced candidate via LinkedIn, Indeed, social media, and word-of-mouth network. continued…
Mary A. Cook Page 2
Maxim Healthcare Services, Charleston, SC
Senior Healthcare Recruiter, March 2019 – August 2021 Excellent knowledge of HR department development and management, knowledge of medical facilities, the ability to understand and analyze people, recruitment software knowledge and the ability to use the computer for conducting online interviews.
Multiple promotions within first six months to Recruiter III
Lead a team of 4-6 recruiters to surpass all weekly goals, exceeding $180K+/week.
Top 5 in company, personally surpassing $25K+/week in spread.
Created and implemented on boarding processes for largest Charleston accounts.
Cultivated strong relationships to increase retention rate across all metrics. Winkler Group, Mount Pleasant, SC
Business Operations Manager, October 2018 – May 2019 Created strategies and policies for company growth. Heavily interacted with and among C-suite executives for the implementation of plans and procedures. Coordinated and executed daily schedule of top executives as well as all community-facing communication.
Executive level auditing and reviewing of proposals for CEO/Board Members implementation.
Complete and targeted web development with multiple software systems
Directly responsible for new business development, client services, and marketing for firm.
Charged with community-facing events, including fundraising and tradeshows.
Extensive work centered around organization, communication, and management of multiple projects. Health and Wellness
Mind Body Green- NBHWC
Certified Wellness Coach
75 hours of instruction combined with interactive coaching triads, live seminars and feedback sessions. Cyclebar, N. Carolina and S. Carolina
Team Lead Trainer, Senior Instructor, March 2019 - Present Coordinated and implemented blood drive promotion and events. Responsible and improved public relations.
Managed large group exercise classes with 25+ individuals.
Responsible for sales and marketing for studio to prospect and grow clientele.
Surpassed new clientele goal while simultaneously increasing average retention rates.
• Responsible for training and onboarding of new instructors. Education
Bachelors of Science – Animal Sciences, Bioscience concentration- December 2015 University of Tennessee, Knoxville, TN