Danielle Terbay

Rockport, TX *****

ad4v39@r.postjobfree.com

+1-512-***-****

I am a Certified Phlebotomy Technician with successful draws under my belt. I’m a very quick learner. I have learned that constructive criticism is the best way to improve. I have over 5 years customer service experience and front desk/reception experience. I also hold some leadership role experience. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

The Laundry Depot - Rockport, TX

October 2022 to November 2023

Process and keep all laundry orders in an organized and efficient spread. Answer any customer questions or concerns, in a friendly and happy manner.

Prep Cook

Hometown Watering Hole - Bertram, TX

January 2022 to July 2022

I maintained a clean and safe workplace, made sure all cold prep items were fresh and stocked at all times. I prepared menu items per the ticket given and made any specified changes needed. Front Desk

Jack Brown Cleaners - Georgetown, TX

October 2020 to December 2021

The smiling face you first see when dropping off your clothing for laundry or dry cleaning services. Working the cash drawer and computer system organizing clothing accordingly and tagging everything in efficiently and correctly

Reservation Specialist/Pet Care Specialist

Action Pack Dog Center

July 2018 to January 2020

• basic care for dogs, feeding, adequate water, daily check overs, administer meds if needed, play times, daycare and social evaluations with multiple dogs

• basic housekeeping things wiping down counters, dishes, laundry, taking the trash out, scooping waste from potty yards, keeping a safe and efficiently flowing workplace

• my office duties included answering phone calls, setting up and going over reservations, selling play packages, answering emails, answering client questions, financial end of day reports entered into the Quickbooks site

Education

Phlebotomy Certification Course in Venipuncture

American Allied Health - Aransas Pass, TX

February 2024 to April 2024

High school or equivalent

Liberty Hill High School

August 2014 to May 2018

Skills

• Organizational Skills (5 years)

• Animal Care (6 years)

• Time Management (5 years)

• Cleaning

• Receptionist (3 years)

• Filing (5 years)

• MS Office (3 years)

• Laundry (2 years)

• Pet Care (6 years)

• Pet Sitting (4 years)

• Dog Handling (3 years)

• Customer service (5 years)

• Pet Grooming (1 year)

• Kennel Experience (3 years)

• Animal Handling (6 years)

• Communication Skills (5 years)

• Leadership (2 years)

• Front desk

• Cash handling

• Basic math

• English

• Medical terminology

• Organizational skills

• Venipuncture

• Microsoft Office

• Medical receptionist

• HIPAA

Certifications and Licenses

Food Handler Certification

CPR Certification

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