Customer Service Representative
Resume:
Hello
Nykorian Sheperd
Lancaster, TX 175146
******************@*****.***
Skills
Data Entry
High achiever
Proactive problem solution
Ability to work in team environments
Proficient with personal computer,keyboards,and telephones Phone etiquette
Proficient in Microsoft word and other computer software Experience
November 7th 2023
Nativent, Remote - Customer Service Representative
● Answer incoming calls
● Notify responders
● Consistent customer service ranking
● Follow ups with customers
● Managed customer applications and counts
October 19th 2022
ADT, CALL CENTER - Customer service Representative
● Manage customer accounts
● Resolve customer issues
● Consistent with a 99% customer service ranking
● Greeted customers
August 10th 2023 -
Amazon, Baluch springs - Packer
● The ability to scan Packages every 3 mins
● Water spider
2
Education
LANCASTER HIGH SCHOOL, LANCASTER TEXAS - HIGH SCHOOL DIPLOMA Summary
Highly motivated representative with strong dedication to cultivating a positive image of the company and helping customers resolve issues I come with proven ability to attentively listen to customers and efficiently solve problems while creating and maintaining professional relationships with callers.
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