Hello

Nykorian Sheperd

*** ******* ***** *****

Lancaster, TX 175146

469-***-****

ad4v21@r.postjobfree.com

Skills

Data Entry

High achiever

Proactive problem solution

Ability to work in team environments

Proficient with personal computer,keyboards,and telephones Phone etiquette

Proficient in Microsoft word and other computer software Experience

November 7th 2023

Nativent, Remote - Customer Service Representative

● Answer incoming calls

● Notify responders

● Consistent customer service ranking

● Follow ups with customers

● Managed customer applications and counts

October 19th 2022

ADT, CALL CENTER - Customer service Representative

● Manage customer accounts

● Resolve customer issues

● Consistent with a 99% customer service ranking

● Greeted customers

August 10th 2023 -

Amazon, Baluch springs - Packer

● The ability to scan Packages every 3 mins

● Water spider

2

Education

LANCASTER HIGH SCHOOL, LANCASTER TEXAS - HIGH SCHOOL DIPLOMA Summary

Highly motivated representative with strong dedication to cultivating a positive image of the company and helping customers resolve issues I come with proven ability to attentively listen to customers and efficiently solve problems while creating and maintaining professional relationships with callers.

Contact this candidate