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Customer Service Environmental Services

Location:
Pawtucket, RI
Posted:
April 08, 2024

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Resume:

Luigi Acevedo

** ****** ******, ***** **********, RI 02904

Cell: 401-***-**** ad4uzr@r.postjobfree.com

Professional Summary

Bilingual (Spanish/English) Professional., Customer focused, Trustworthy, Leader. Team Player experienced in various professional settings. Fast-learning, enthusiastic about working in a professional setting. Licenses

CPR Certification / EKG Trained

Skill Highlights

Proficient in use of TRAKKAR Staff Development/Training Proficient in Teletracker Quality Assurance Audits Proficient with XENEX procedures Dependable, responsible professional Strong Interpersonal skills with staff Computer Skills Responsible for scheduling Strong Organizational Skills Excellent Customer Service Skills Quick Problem solver Calm and level-headed under stress Strong customer centered interaction skills Able to lift 50 pounds

Professional Experience

ARAMARK FACILITY SERVICES

Environmental Services Supervisor

August 2018-Current

Providence Public Schools

167 Valley Street, Providence RI 02909

Responsible for daily Quality Inspections of Environmental Services procedures in 18 schools. (85 associates) Inspections include routine cleaning, maintenance as well as maintaining enhanced COVID procedures/standards. Staff training and development. Staff scheduling. Project management. Inventory/ordering of supplies. Working close with each school administration teams to ensure excellent customer service. SODEXO HEALTHCARE

Environmental Services Manager 1 / Patient Transport Manager May 2014 to February 2018

Memorial Hospital of Rhode Island / Care New England 111 Brewster Street, Pawtucket RI 02860

Responsible for the day to day housekeeping of the patient units. Terminal cleaning as needed. Extensive patient contact. Provide excellent customer service to our patients and staff. Responsible to ensure all regulatory and Infection Control requirements are maintained. Scheduling, Staff development – 35 FTEs. Facility closed. National Aviation – Warwick, Rhode Island

January 2011 to October 2012

Passenger Assistant – T.F. Greene Airport

Prepare the aircraft for departure. Assist passengers (children, elderly, physically impaired, etc) board and exit the aircraft.. Our Lady of Fatima Hospital – North Providence, Rhode Island January 2008 to January 2011

Environmental Service Aide / Central Patient Transport Aide Responsible for the day to day cleaning of the patient units, ORs, ER etc. Responsibilities include the transporting of patients throughout the facility.

Volunteer

International Institute of RI - Providence, RI

Worked with clients to help with skills necessary here in the US. Taught computer skills, read to the clients. Assisted student clients with homework assignments.

Education and Training

Diploma / Certificate : Medical Assistant, 2010

Lincoln Technical Institute - Lincoln, RI, USA

Experience / Externship RI Free Clinic 2010

Responsible to take/record vital signs, administer EKG testing, injections, urinalysis, make patient appointments, late (Spanish/English)

References

Ramone

Supervisor– Providence Public Schools

ARAMARK FACILITY SERVICES

401-***-****

Joseph Giuliano

Senior Area General Manager

Sodexo Healthcare / Care New England

401-***-****



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