Steven G. Smilie

**** ********* **.

Fitchburg, WI. 53711

608-***-****

ad4uzp@r.postjobfree.com

SUMMARY:

Background in software testing, validation, over fifteen years technical experience with strong quality assurance background; sales, project management, purchasing and customer service; analytical problem solver; meticulous attention to details; customer focused with good interpersonal skills.

EXPERIENCE:

Propeller Health – Madison, WI. Oct 2022 – Dec 2023

Hardware QA Engineer

Test latest versions of sensor firmware

Enter bugs into Jira and test issues when fixed

Perform First Article Inspections

Create Verification and Validation Plans for New Releases

Hold V&VP and V&VR meetings for test plans and results

EmOpti – Brookfield, WI. Sept 2021 – Sept 2022

Product Analyst

Test Telehealth Emergency Department software application for startup company

Created Test scripts workbook for all systems functionality

Test version improvements along with version 2 New Features

Log bugs and other issues into JIRA

WPS Health Solutions – Madison, WI. Sept 2020 – Sept 2021

SQA Software Analyst in Change Modifications and KTLO

Manual test claims software change orders for government DOD healthcare contract

Test overall claims process on Main Frame system

Acquired DOD CAC Card for secure testing of military systems.

Use TFS to create test cases and run test scripts.

Log Bugs and other issues into JIRA

WTS Paradigm – Middleton, WI. July 2019 – June 2020

Quality Assurance Specialist

Help launch and test brand new Vendo Home Sales application

Create test scripts to verify data in Stage, UAT and Production environments.

Test Integrations with Salesforce and Market Sharp CRM’s

Use tools such as SQL, Postman, GraphQL and Blaze meter

Log bugs, improvements and new features in JIRA.

WPS Health Solutions – Madison, WI. Contract Oct 2018 – Feb 2019

SQA Database Software Analyst in Data Warehouse

Manual Database testing as company migrates from Netezza to SQL database

Create and modify SQL scripts to test format for comparative migration testing.

Analyze databases using WinSQL and Beyond Compare

Use TFS to create test cases, log bugs and run test scripts.

Natus Medical – Middleton, WI. Contract May 2018 – Oct 2018

QA Analyst

Manual embedded testing protocols from requirements for Neurology software.

Receive coming changes and new features in Agile.

Provide feedback and suggestions for testing in Confluence.

Log bugs and improvements in JIRA.

WPS Health Solutions – Madison, WI. Contract April 2017 – March 2018

SQA Software Analyst in UAT

Manual test claims software releases for government DOD healthcare contract

Test Business rules and edits for claims processes

Issued government ADP ll security clearance

Analyze requirements and test cases in Blue Print

Test overall claims process on Main Frame

Use TFS to create test cases and run test scripts.

Accuray Incorporated – Middleton, WI. Contract May 2015 – April 2017

Lead SQA Engineer for Accuray Inc. medical devices

Train and supervise contractors for Titan and Cyber Knife projects

Write and execute test cases while using SQL, IBM Rational tools RQM, Doors and Clear Quest.

Manual Test embedded software releases for Radiation Oncology software

Test software releases on various Apple IOS iPad devices

Attend Engineering meetings to discuss test issues, processes and anomalies.

Amphion Medical Solutions – Madison, WI. Contract Sept 2012 – May 2015

Lead SQA Engineer for Amphion Medical Software

Speech Recognition, Billing and Payroll, Reports, Database & HL7 functional and regression testing

Responsible for testing scenarios, test scripts, execution and defect recognition for multiple projects

Manual Testing Web applications on a .NET environment

Test new deployments by creating and editing SQL Scripts and Queries to match expected data

Design test plans from customer requirements in excel for related systems

Report and log bugs and issues with new features into JIRA

Trained and worked with the Telerik and Rainorex test automation tools

AVID Technology Inc. – Madison, WI. Contract Feb 2012 – Sept 2012

SQA Engineer for Avid Broadcast and Storage

Spent time in China learning the Media Stream Broadcast Server.

Relocated the QA position in Suzhou China to Madison Wisconsin

Functional testing with News Cutter, Interplay, ISIS, FTP Transfer, Splicer Server, & Transfer Manager.

Cardiac Science Co. – Deerfield, WI. Contract June 2011 – Jan 2012

Validation Engineer for cardiac database software

Create and execute validation plans and test procedures for database applications.

Utilize SQL to provide evidence for test verification and validation for CSV.

Test ERP applications based on the business requirements.

Utilize Microsoft SQL to validate database information acquired by software applications.

Report bugs and issues to engineering and management.

GE Healthcare Anesthesia – Madison, WI. Contract July 2010 – May 2011

Validation Engineer for LSS V&V Anesthesia

Design validation plans, test procedures and requirements for CSV.

Test and validate legacy tools and java apps according to GE CSV policy and FDA regulations.

Validate version control systems, SVN, apache server and software tools.

Validation for interface applications to Doors

Report any compliance issues to management.

Philips Medical Systems SQA – Madison, WI. Contract Sept 2009 – July 2010

SQA Analyst in Quality Assurance

Test new software releases for Radiation Oncology software

Performed foreign language UI Integration, UI verification, functional and regression testing

Run test plans and procedures on Unix/Linux based operating system and infrastructure

Upgrade test plans using Word and Frame Maker

Record bugs and anomalies in Clear Quest.

Cardinal Health SQA – Madison, WI. Contract Dec 2008 – June 2009

SQA Analyst in Quality Assurance

Test new builds and release candidates for EEG software

Engineer tests to exploit code vulnerabilities on web-based software apps.

Utilized exploratory, functional, regression, session and black box-based testing

Performed language UI Integration, verification and regression testing on virtual systems.

Network Engineering Technologies - Middleton, WI. Nov 2007- Nov 2008

Project Manager in the customer service department

Launched Preventative Maintenance program for 844 Walmart stores

Managed costs and 14 PM techs for Walmart stores assigned to NET

Create surveys, schedules and routes using MapPoint & Excel

Liaison between accounting and management on budget, progress and changes

Obtained Cisco Certifications SBCS AM & SMB Acct. Mgr.

Boumatic - Madison, WI. Jan 2007- Nov 2007

Quality Assurance Technician.

Process orders for domestic and international dealers

Issue credit for warranty and returned goods

Log and manage internal reports for nonconforming materials

Assemble reports for vendors regarding nonconforming parts

Provide telephone support for warranty returns

Communicate with engineering regarding material and part changes

JT Packard-Verona, WI. Sept 2005- July 2006

Technical Sales Account Manager

Sold UPS service, equipment and batteries nationwide

Developed new customer base through cold calling

Increased and managed sales pipeline

Promoted to Technical Sales

Managed Proposals for emergency service

Sold and managed non-contract Time and Material services

Virent Energy Systems-Madison, WI. Oct 2004-Sept 2005

Electro Mechanical Technician

Developed bill of materials for test and production

Purchased electro-mechanical parts and hardware for test and production

Researched controls, hardware and supplies for R&D and proto-type

Developed vendor relations to lower cost and reduce delivery time

Fabricated test stands and control panels according to GMP / GLP

Troubleshoot and repaired controls, valves, solenoids and relay circuits

Tomotherapy-Madison, WI. Oct 2003-Aug 2004

Electro Mechanical Technician

Troubleshoot and Repair RF and Radiation Systems

Test software and run clinical procedures

Assembled Operating Stations, Planning Stations and Cluster Networks

Kept records according to FDA and ISO specifications

Provided product support and training for new personnel

Troubleshoot and repaired valves, solenoids and relay circuits

Biocentric Solutions-Madison, WI. Sept 1999-Jan 2002

Engineering Technician

Purchased electronic parts for proto-type and production

Assembled and tested proto-type and production boards

Provided product telephone support

Developed test and assembly fixtures and procedures

Assisted with new product development and research

Tested software and provided feedback to engineering

Motorola National Subscriber Depot-Rockford, IL. 1995-1999

Electronic Technician for Motorola Repair Depot

Repaired 2-way radios in a fast turn-around environment

Motorola Cellular-Libertyville, IL. 1992-1995

Electronic Technician for International/Domestic Cellular phones in factory and service center

Troubleshoot and repaired microprocessor-based products – RF, to component level

Received extensive Six Sigma training for production quality

Member of Interview Team – Assisted in hiring process; Conducted interviews for potential employees

EDUCATION:

Madison Area Technical College, Madison, WI.

Associate Degree of Applied Science in Electronics

GPA 3.93

John A. Johnson Scholarship

Hazelton Laboratory Scholarship

Tutored Assembly Language

Contact this candidate