MAIZA IBRAHIM HARUNAH

* ****** ****** *****-*** Aiyetoro

Ijanikin Lagos

ad4uxd@r.postjobfree.com

080********, 081********

PERSONAL DATA

•Date of Birth- 25th January 1988

•Sex - Male

•Marital status- Single

•Nationality - Nigerian

•State of Origin- Edo state

CAREER OBJECTIVES

To effectively communicate with different levels within a corporation and thrive in a fast paced, highly demanding work environment, possess natural ability to look at the big picture and assemble all resources and plan in time

WORK EXPERIENCE

GROOMING HEALTH MANAGEMENT LIMITED

FEB 2023 -Till Date

POSITION – CUSTOMER SERVICE PROVIDER

Receive incoming calls

Make outgoing calls

Resolved complaint over the phone

Liaise with providers on issues concerning patients

Assist in on-boarding new facilities

Documentations

HEARTLAND ALLIANCE LTD/GTE 2019-2021

POSITION- Clinic/Strategic Unit Volunteer

•Treatment linkage,

•(Pre and post) counselling clients,

•Help in tracking clients (prevent LTFU)

• Referral of clients (Reactive)

•Refilling of drugs for clients (ARV, PEP, PrEP, IPT),

•HTS confirmation and refer for enrolment,

•Data analysis from source documents.

•Ability to populate the weekly high frequency reports(HFR).

•Excellent use of LAMIS for client data entry, and clients record update.

•Use of LAMIS in generating RADET for data sorting and filtering.

DE-NEW AIYETORO MEDICAL CENTRE 2013-2023

POSITION-Administrative/HR Officer

•Assist in recruitment process,

•Assist in the day to day running of the hospital,

•Make sure in-patients are well taking care of,

•Help in preparing HMO bills according to individual tariffs,

•Reply mails in time submit HMO bills in time and follow them up,

•Submission of HMO bills (hard copies)

DE-NEW AIYETORO MEDICAL CENTRE 2005-2006

POSITION- Medical Records/Data Entry Officer

•Retrieving files,

•Filing cards

•Entering records into system

•Take stocks of stationeries

•Local government records

PRISM HEALTHCARE LIMITED 2003-2006

POSITION-Front Desk Officer

•Welcome clients, answer questions, direct clients appropriately

•Answer phone calls and resolve complain over the phone

•Take messages, book appointments

•Call HMOs for PA request and follow ups

EDUCATION

HND Statistics 2012

Auchi polytechnic, Auchi, Edo state

Certificate in Data Quality 2020

Global Health eLearning centre (online)

Project Management in Global Health 2022

University of Washington

Policy Development and Advocacy in Global Health 2022

University of Washington

PGD Social Work ( in view) 2024

Lagos State University Ojo

SKILLS

•Ability to handle Clients

•Staffs management

•Good interpersonal communication

•Good knowledge of oral and written English

•Attention to details

•Honesty and integrity

•Smart and hardworking

•Ability to work with little or no supervision

•Ability to work with team

HOBBIES

•Reading, traveling, sports

REFERENCES

Unuigbe Adewunmi

Snr Program Officer

Heartland Alliance Ltd/Gte

070******** (ad4uxd@r.postjobfree.com)

Achechie Armstrong A

Pension and Insurance Manager

Grooming people

080********

(ad4uxd@r.postjobfree.com)

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