GENEVIEVE HONAKER

ad4uwu@r.postjobfree.com 859-***-**** Lexington, KY 40502

Summary

Experienced and knowledgeable pharmacy technician offering solid skills in patient relations and resilience to handle challenges of fast-paced environments. I am detail- oriented with a decisive nature and sound judgment, great multitasking abilities and very self-motivated. Comfortable working alone or with teams to accomplish on-time and accurate pharmacy tasks.

Experience

University of Kentucky Healthcare

Lexington, KY

Pharmacy Technician 10/22-current

• Intake of prescriptions to accurately enter for data entry.

• Insurance billing

• Initiating prior authorizations with our PA team

• AIDS Drug Assistance Program

• Communication with patients by phone about insurance issues and delivery payment

Tradewinds Chiropractic St Thomas,

USVI

Office Manager and Medical Biller

10/2020 – current (remote)

• Investigated denials, submitted corrected claims, reviewed for accurate coding

• Added modifiers, coded CPT, and verified diagnoses.

• Verified and communicated insurance requirements, detailing patient financial responsibilities and fee-for- service

• Continued education of new or revised codes

• Maintained HIPAA privacy while handling patient

information

• Communicated between patient and insurance carriers.

• Used EMR to manage provider schedule

• Entered data accurately

Sequoia Wild Travel LLC

Travel Agent

12/2021 - Current

St Thomas Cargo St Thomas, USVI

• Booking travel for clients

Client Liaison, Agent

08/2019 - 10/2020

• Handled all customer service calls and inquiries

• Identified issues and determined when to

appropriately escalate

• Provided support to all office and warehouse staff.

• Met incoming visitors and escorted to correct

locations

• Managed documentation, payment, correspondence,

and other administrative tasks

• Oriented and trained new staff members in job duties and corporate procedures

• Maintained pleasant and cordial attitude, remaining calm when issues arose

Medicine Shoppe St Thomas, VI

Pharmacy Technician

02/2019-08/2019

• Assisted pharmacist in filling prescriptions

• Billed patient insurance, started prior authorization processes, triaged insurance denials

• Inventory management

• Answered phones and provided customer service to all patients

• Ran the cash register for patient pick up

• Aseptic compounding of creams/ointments and oral medications/mouthwash

Pharmacotherapy Clinic Spokane,

WA

Pharmacy Technician Specialist

12/2017 - 09/2018

• Teamed with other technicians and pharmacists in office and home monitor office

• Created new customer profiles and updated

demographics, allergies, and new medications in

pharmacy computer systems

• Received incoming drug inventories and logged

items into inventory system

• Refilled emergency INR kits

• Flagged potential drug interactions and allergies for pharmacist review

• Maintained strict HIPAA regulations

• Completed procedure paperwork for bridging of

patients and their coumadin

• Updated patient profiles, medications, and

insurance details

• Consulted with customers via telephone to complete refill requests

CVS Pharmacy VA & WV

Lead Pharmacy Technician

08/2003 - 12/2018

• Maintained clean and organized pharmacy shelving and work areas

• Managed inventories, rotated stock, removed

expired or damaged drug products and resolved

discrepancies in drug counts

• Efficiently processed cash register transactions for new and refilled prescription orders.

• Created new customer profiles and updated

demographics, allergies, and new medications in

pharmacy computer systems

• Assisted pharmacist with filling high volume of

prescriptions and responded to customer questions.

• Adhered to strict HIPPA

• Triaged insurance claims, resolved problems, and initiated prior authorizations

• Consulted with customers via telephone to complete refill requests.

• Transmitted claims to insurance companies for

payment

• Received, reviewed, dispensed, and labeled over

800 prescriptions daily.

• Flagged drug adverse reactions for pharmacist

review

CAMC Memorial Charleston, WV

Pharmacy Technician II

02/2007-12/2009

• Made floor deliveries of first dose medications to inpatient rooms

• Sterile processing of IV medications and open heart post op IV therapy

• Cath lab stat Integrilin delivery

• Refilled and maintained RX Robot

Platter's Pharmacy Spokane, WA

Lead Pharmacy Technician

10/2000 - 08/2003

• Maintained clean and organized pharmacy shelving and work areas.

• Managed inventories, rotated stock, removed

expired or damaged drug products and resolved

discrepancies in drug counts.

• Efficiently processed cash register transactions

• Refilled prescriptions

• Assisted pharmacist with clearing high volume of prescriptions

• Provided customer service

• Created new customer profiles and updated

demographics, allergies, and new medications in

pharmacy computer systems.

• Adhered to strict HIPPA regulations

• Worked with insurance companies to process

claims, and resolve problems

• Received, reviewed, dispensed, and labeled over

500 prescriptions daily

• Prepared intravenous solutions in a sterile

environment

• Flagged drugs adverse reactions for pharmacist

review

Education and Training

KY Board of Pharmacy

Kentucky pharmacy technician license, PT00374254

01/2022

University of Mary Washington Fredericksburg

Bachelor of Arts in Biology

05/2012

National Pharmacy Technician Certification

PTCB, National Certification, 240************

01/2002

WA Board of Health

Washington State Pharmacy Technician License, VA0045910 01/2001

Carrington College Spokane, WA

AA 05/2001

Colville High school Colville, WA

05/2000

References

Cristy Ducharme 509-***-****

Megan Rader 304-***-****

Heather Williams 304-***-****

Contact this candidate