B.VIVEK

Mobile: +91-960*******

Email Id: ad4ur3@r.postjobfree.com

CAREER OBJECTIVE:

To learn new technology, expertise the field, perform to best of my talent in an intelligent manner to further strengthen my knowledge for achieving heights in my career.

PROFESSIONAL SUMMARY:

Having total 4.7 years of experience in Business processing for journal publications and system processing.

DAP E-NNOVATIVE SOLUTION PVT LTD:

1 year of Experience in “DAP E-nnovative Solution Pvt Ltd” Designation as System Administrator.

Duration From: February 2023-till date

Job description:

Trouble shooting & OS Recovery of desktops and Laptops.

Internet, Switch configuration and Modem configuration.

Manage Local Area Network (LAN), Wi-Fi Networking.

Configuration and maintenance of WD Cloud server

Manage and purchase of GoDaddy webmail and Domains

Configuring and Troubleshooting the Emails of users in office 365.

Configuration and maintenance of Firewall for security, fail over link management

Configuration and maintenance of VPN and Rack servers.

New ID user addition and providing appropriate DATA access to the users as required.

Taking mail backup and data backup.

Generating network status report and forwarding to the respective managers through mail in daily basis.

Monitoring and performing weekly health Check-up’s, performance tuning, applying service patches and Microsoft hot fixes.

Resolving desktop L2& L3 level escalated calls related to end user domain.

TECHNOARETE RESEARCH AND DEVELOPMENT ASSOCIATION:

4 months of Experience in “Technoarete Research and Association” Designation as Journal Editor.

Duration From : February 2020-June 2020

Job description:

Providing technical support to journal publication team and project management team.

Responsible for conducting initial screening of manuscripts and forward those that meet the criteria for the client.

Handle responsibilities and communication between production team and Journal managers.

Provide guidelines to authors to achieve clarity, publication guidelines, and in improving the overall quality.

Provide guidelines to authors through mail conversation. Communication between foreign journal managers and authors.

Responsible for assisting the journal editor in overseeing the stages of journal publication process.

Handle tasks of conceiving special issue and coordinate with the journal staff to bring it to fruition

Assigned tasks of reviewing the content to check for typo errors, punctuation mistakes, misused words, and grammatical mistakes

TNQ BOOKS AND JOURNALS PVT LTD:

2.3 years of Experience in “TNQ Books and Journals private Limited” Designation as Associate Journal Administrator.

Duration From : April 2015-July 2017

Job description:

Providing technical support to journal publication team and project management team.

Handling Citrix user and testing tools like Nimble to provide internal support.

Responsible for conducting initial screening of manuscripts and forward those that meet the criteria for the client ‘Elsevier’.

Handle responsibilities and communication between production team and Journal managers.

Provide guidelines to authors to achieve clarity, publication guidelines, and in improving the overall quality.

Provide guidelines to authors through mail conversation. Communication between foreign journal managers and authors.

Responsible for assisting the journal editor in overseeing the stages of journal publication process.

Resolve Technical and Journal Related Queries which comes through mail, inbound calls, ticket and chat.

Implementing checklist during each and every call and preparation of reports.

Preparation of various official reports and documents in ms-word, ms-excel.

HELIX AUTOMATION PVT LTD:

1 year of Experience in “HELIX Automation Private Limited” as Desktop Supportive Engineer for client “Airport Authority of India”.

Duration From : 2010-2011

Job description:

Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems.

Assembling of Desktop PC according to the customer requirement and also provide technical consultant to customer to purchase appropriate PC for their need.

Installing, Configuring and Troubleshooting of Several Email client software like MS-Outlook, Thunderbird Desktop Pc’s, and Laptops etc.

Installing the windows software’s, Printers, Scanners software’s etc.

Installing and configuring Microsoft Outlook, Citrix.

Operating System Installation of Windows 8 and above.

TECHNICAL SKILLS:

Languages : Basics c#, Dot Net, Visual Studio

Certifications : Dot Net, CCNA trained

Operating Systems : Windows Versions, Microsoft SQL server 2008 R2

Tools used : PTS, Nimble, Packet tracer, putty

STRENGTHS:

Quick Learner and flexible to adopt challenging environment.

Ability to deliver excellent result under odd conditions.

Self - Motivated able to face challenges.

Ability to work with minimum/no supervision once trained.

Sincere and hard working.

EDUCATIONAL QUALIFICATION:

B.E (CSE) from St. Peters Engineering College, Chennai passed out in 2014

DCE (Diploma in Computer Engineering) from PRPC passed out in 2010

10th from Christ the King Matric School, Kumbakonam passed out in 2007

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