Rezk Mekhael

***** ********* **

Granada Hills, CA 91344

Cell 818-***-****

ad4ull@r.postjobfree.com

BACKGROUND SUMMARY:

Creative, proactive, constructive, and highly motivated

Talented Senior System\Application Engineer with 20 years of experience, focused on designing, troubleshooting and strategic management of global infrastructures and enterprise applications and architecture. Ability to quickly master new technologies, becoming the subject matter expert, including the implementation of processes and documentation. Strong project and employee management skills. Passionate about bringing new ideas to the table to creatively evolve infrastructure. Strong work ethic, self-motivated and calm under pressure.

PROFESSIONAL EXPERIENCE:

Deluxe Entertainment

Sr. System Engineer / Sr. Storage and Backup Engineer

Los Angeles, CA

Dec. 2022—present

Overview: deployment of new hardware and software, testing new technologies, designing, and tuning various platforms, configuration management and process automation.

oInstall, configure, and administrate Netapp Cdot 8.x/9.x and 7-mode filers

oInstall, configure, and administrate Netapp CVO

oMicrosoft Azure SaaS/IaaS/PaaS

oMicrosoft Azure hpc cache

oMicrosoft Azure ANF

oMicrosoft Azure SAML/Kerberos/AD

oInstall, configure, and administrate ocum, aiq, OnCommand insight and cloud insight

oInstall, configure, and administrate Avere

oInstall, configure, and administrate Splunk

oInstall, configure, and administrate HP Qumulo

oInstall, configure, and administrate Brocade Fabric 9.1 / 8.2 / 7.4 / 8.0

oScripting and automation tools: bash/ansible/awx/yaml/json/terraform/perl/wfa/puppet

oDatabases: mysql/postgreSQL/influxdb/Cassandra/NoSQL/Oracle /MSSQL

oAdministered swiftStack

oInstall, configure, upgrade and administrate StorageGrid. (S3 tenants, buckets, S3 rest api, fabric pool)(SG1000 GW/admin) (SG5700 Storage-node) 11.2 to 11.6

oInstall, configure, and administrate Commvault backup systems:

oClients: (Unix/windows/vmware/netapp/azure) over 400 clients

oLibraries: HP ESL G3 tape library / HP StoreOnce catalyst/vdisk, S3 netapp StorageGride, S3 azure)

oInstall, configure, and administrate Cohesity

oInstall, configure, and administrate HP Data protector backup systems (500 clients)

oInstall, configure, and administrate TSM backup systems (400 clients)

oAdministered 3par (SAN)storage system 7500, 7440 and remote copy.

oAdministered Red Hat Enterprise Virtualization 4.4

oOS Redhat: 5.x/6.x/7.x/8.x – Centos 6.x/7.x/8.x

oInstall, configure, and administrate Over 4000+ Linux servers (vm + physical) on-premise & cloud

oConfiguration tools: chef 12.x, puppet 3.x

oFile/Storage transfer tools: Aspera, Xfer and signiant media exchange

NETAPP

Storage Escalation Engineer

Los Angeles, CA

Oct. 2021—Oct 2022

Overview: Netapp Cluster Data Ontap software and hardware, snapshot, snapmirror, snapvault, NFS, SMB, iSCSI and REST\S3 protocols.

oNetApp FAS, AFF, Solidfire, HCI, E-Series and StorageGrid hardwares

oResponsible for maintaining/upgrading more than 250 nodes/75 Netapp clusters/700Pb

oRespond to incoming cases of client services department as backup during peak times

oHead problem resolutions requiring extensive analysis, troubleshooting and escalation to product development

oConduct extensive troubleshooting of backend databases and identify root cause of data issues

oEngineer and investigate both platform and product issues

oRespond and analyze complex inquiries of technical and functional nature not in routine and require deviation from standard procedures

oDirect clients through issue resolution including customer meetings, status reports and updates

oIdentify, propose, and enforce escalation process improvements

o various MetroCluster configurations and installation. Uses an FC switch storage fabric or Uses an IP switch storage fabric

NBCUniversal / DREAMWORKS ANIMATION / PARAMOUNT PICTURES INC.

Sr. Unix System Engineer / Sr. Storage and Backup Engineer

Glendale, CA

Oct. 2006 – Oct. 2021

Overview: deployment of new hardware and software, testing new technologies, designing and tuning various platforms, configuration management and process automation.

oInstall, configure, and administrate Netapp Cdot 8.x/9.x and 7-mode filers

oInstall, configure, and administrate Netapp CVO

oMicrosoft Azure SaaS/IaaS/PaaS

oMicrosoft Azure hpc cache

oMicrosoft Azure ANF

oMicrosoft Azure SAML/Kerberos/AD

oInstall, configure, and administrate ocum, aiq, OnCommand insight and cloud insight

oInstall, configure, and administrate Avere

oInstall, configure, and administrate Splunk

oInstall, configure, and administrate HP Qumulo

oInstall, configure, and administrate Brocade Fabric 9.1 / 8.2 / 7.4 / 8.0

oScripting and automation tools: bash/ansible/awx/yaml/json/terraform/perl/wfa/puppet

oDatabases: mysql/postgreSQL/influxdb/Cassandra/NoSQL/Oracle /MSSQL

oAdministered swiftStack

oInstall, configure, upgrade and administrate StorageGrid. (S3 tenants, buckets, S3 rest api, fabric pool)(SG1000 GW/admin) (SG5700 Storage-node) 11.2 to 11.6

oInstall, configure, and administrate Commvault backup systems:

oClients: (Unix/windows/vmware/netapp/azure) over 400 clients

oLibraries: HP ESL G3 tape library / HP StoreOnce catalyst/vdisk, S3 netapp StorageGride, S3 azure)

oInstall, configure, and administrate Cohesity

oInstall, configure, and administrate HP Data protector backup systems (500 clients)

oInstall, configure, and administrate TSM backup systems (400 clients)

oAdministered 3par (SAN)storage system 7500, 7440 and remote copy.

oAdministered Red Hat Enterprise Virtualization 4.4

oOS Redhat: 5.x/6.x/7.x/8.x – Centos 6.x/7.x/8.x

oInstall, configure, and administrate Over 4000+ Linux servers (vm + physical) on-premise & cloud

oConfiguration tools: chef 12.x, puppet 3.x

oFile/Storage transfer tools: Aspera, Xfer and signiant media exchange

oScripting all TSM backup and Netapp snapshot for all Oracle financials (SOX), HR and custom Databases.

oInstall, configure and maintain all HP data protector servers.

oInstall, configure and maintain all HP StoreOnce b6500, b6200, b4450 and b4430

oInstall, configure and maintain HP ESL G3 tape library.

oImplementation, installation and configuration of TSM v5.x, v6.x and v7.x for 50 servers.

oSetup netapp snapmanager for oracle database.

oSetup netapp zmenda *snapmanager* for mysql database.

oInstall and configure all apache servers, including main website of DreamWorks Animation, and perform required maintenance and upgrades of servers.

oInstall, configure and maintain all tomcat servers.

oImplementation, installation and configuration of Jira ticketing and project system.

oImplementation, installation and configuration of Confluence server.

oImplementation, installation and configuration of Bamboo server.

oImplementation, installation and configuration of crucible server.

oInstall, configure and maintain HP service Manager.

oInstall and configure OpenCMS server.

oInstall and configure all web applications with Oracle database.

oInstall and configure Netapp Oracle Snapmanager for all Oracle databases.

oConfigure all servers with php/Zend technology.

oInstall and configure Redhat Jboss for Dreamworks Company Directory, job posting, TOP 10 movies, Press releases and Operating Income.

oInstall and configure SAP business object Crystal Report Servers XI R2 and setup all reports with Oracle Databases.

oA strong background in Cloud Computing, Scripting, Networking, Virtualization (Azure and AWS)

CALIFORNIA LUTHERAN UNIVERSITY

Systems Manager

Thousand Oaks, CA

Aug. 2000 to Oct. 2006

Overview: Enhance and sustain information systems by identifying opportunities, developing application strategies and by defining, delivering, and supporting information systems.

oMaintain, administer and monitor digital UNIX/Linux/HP operating systems.

oTroubleshoot operating systems and user accounts.

oApache, Tomcat and Sun One “I planet” 6.0, 6.1 Administrator.

oAdminister network printers and remote users.

oOracle Administrator 10g, Application Server/Portal.

oMaintain domains and web servers (networking).

oMaintain the operability and interoperability of the UNIX host systems for the Internet Services and the Datatel software as well as related third party products. Monitor system usage, space, and security.

oWork with functional managers, users and vendors to troubleshoot and resolve problems. Create and implement routines to prevent recurrence of issues.

oManage the re-engineering of system and business processes to achieve higher performance and effectiveness.

oPerform required software maintenance, including installation and upgrades of products and patches, at both the system and applications levels. Coordinate testing by users in preparation for installations and upgrades to live system.

oVerify data integrity by insuring execution of backup routines, restoration of files when necessary and duplication of database files to test system.

oSupport the implementation of new services, modules and functionality.

oPerform software customization work as required.

oReceive and respond to requests from managers in assigned functional areas and assist the other staff as work priorities dictate.

oCoordinate systems work with programmers and user community, including creation and maintenance of UNIX accounts, submission of cron jobs, creation and execution of custom routines. Create and maintain routines for data transfer to and from other systems and/or users.

oEvaluate trends in server hardware and make recommendations for system purchases.

oProvide support for the University's portal and web services as they relate to the administrative information system.

oProvide backup support to other University systems in both hardware and software support.

oAssist in the hiring and training of student assistants.

oLDAP and OID Administrator.

GLOBUS AND COSMOS

Network and System Administrator

Littleton, CO

Aug. 1998 to Aug. 2000

Overview: Install, configure, and support an organization's local area network, wide area network, and Internet system. Maintain network hardware and software. Monitor network to ensure network availability and security to all system users.

oTroubleshoot problems with data communications equipment LAN/WAN, including hubs, routers (Cisco 2500, Cisco 2600, Cisco 760), switches, DSU/DSU, Proxy servers, etc., and implemented corrective action.

oUnix SAP Administrator, oracle base, setup workstation, setup SAP Oracle server troubleshooting and help DBA to find and solving server problem.

oImplemented and monitored procedures to ensure data communications integrity.

oImplemented procedures to monitor and report network utilization.

oAdministered DHCP, WINS, DNS and Proxy and Firewall server systems.

oMaintained security audit systems to ensure appropriate access to the network by all users.

oImplemented and maintained dial-up and T1, telecommute and remote access services.

oTrained company personnel and junior technical staff on system functions, usage and operation of related applications and utilities.

oProvided customary instruction and support to junior technical staff and other users.

oWorked as Level II escalation point for hardware, software, OS and network difficulties.

oPrepared network systems documentation and provided on-call support.

oAttended professional, technical and other seminars/educational forums to improve skills and knowledge base.

oTroubleshoot problems with data communications using frame-relays for branches in United States and Canada.

oAdministered DMZ Web Servers and FTP Servers, including installation, maintenance and networking LAN/WAN.

oAdministered Citrix Server, MetaFrame V1.0, WinFrame V1.7 and Terminal Server Edition using ISDN lines.

oAdministered security equipment firewall, including Virtual Private Network (VPN) and the RAS Server.

oAdministered DNS, Zones and Domains.

EL AHLI BANK OF KUWAIT

Technical Support Provider

Kuwait

Oct. 1997 - Oct. 1998

oCoordinated hardware and software installation for Windows NT.

oServed as primary help-desk resource for NT system users.

oMaintained IBM, AS/400 mainframes and troubleshooting of problems at all levels.

oResearched and solved complex problems and failures across multiple platforms.

oActed as a project manager for all network upgrade projects.

oSupported users, management and vendors to build and support data exchange systems.

AL SALAM HOSPITAL

System Administrator

Kuwait

Nov. 1992 - Oct. 1997

oHeaded and supervised a post-war re-build of UNIX based environment that included a large number of PCs, WY60 terminals, printer and hospital data system.

oAssessed all kinds of technical issues and problems, including installation and troubleshooting of hardware and software problems.

oConducted and developed training programs for users and technical staff.

oHandled Ethernet projects involving Compaq Proliant servers and SCO NIX/HP UNIX

COURSES & TRAINING:

oHP Data Protector backup system

oData ONTAP Fundamentals

oData ONTAP Administration

oIBM Tivoli Storage Manager Administration (TSM).

oCisco Certified Network Associate Training, CCNA CERTIFIED.

oFirewall-1 4.0 Check Point Certified Security Administrator.

oFirewall-1 4.0 Check Point Certified Security Engineer.

oSniffer/Ethernet Network Analysis and Troubleshooting.

oSniffer/Troubleshooting with the Sniffer Pro Network Analyzer.

oDigital Unix System Administrator Tru64.

oOracle Application server Administrator 10g.

oSUN Solaris System Administrator II Version 7.

oRH133-System Administration Red Hat Linux 8.X/ES2.X/ES3.X.

oBluebird Imaging System Using SQL Server.

oNetworker 5.1 for Unix Administrator.

oAccess 97 Intermediate.

oSupporting Microsoft Windows NT Server.

oSCO TCP/IP and SCO NFS Administration and Configuration.

oSCO UNIX System V/386 Administration.

oBasic SCO UNIX System Administration.

oIntroduction to SCO UNIX System V/386.

EDUCATION:

SADAT ACADEMY FOR MANAGEMENT SCIENCES, Cairo, Egypt

Bachelor’s Degree, Management Information Systems, 1992.

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